The rudest person on Earth, a big scary-looking guy called Darren, tricked me into paying double for my rental at the AVIS's L street office in Washington DC.
I came there early on July 4th, as they were closing earlier that day. Darren gave me the rental contract and rushed me into signing it without having time to see that he was to charge me the whole day rental for the 90 minutes I was there early.
The customer service was not helpful at all, and basically they allow this kind of trickery to happen. Never again with AVIS.
More Review Details
|Value for money|
|Product or Service Quality|
What I liked
What I disliked
- Request for more money than required
- Reason of review:
- Trickery applied by their employee.
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- 2015 Ford Transit Van
- Review category
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