State: Texas Clear all filters (25 of 506 reviews match)
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I rented a car from Avis on February 1 - February 3rd in Odessa Texas airport. I was attending a funeral for a Marine friend of mine. I left on Saturday morning and once at the airport I forgot my cell phone in the rental. Once I realized this, I asked a police officer...
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1.2
I liked
  • I use to like avis
  • Never use avis again
I didn't like
  • Because of unprofessional attitude of manager incompetant
#1186472
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Avis Customer Care Review

Avis is a fraud - waits are over 2 hours and customer service doesn't care! Never choose Avis until they start choosing you!!
Broaddus, Texas
#928632
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DO NOT USE THIS COMPANY! They stole $1500 from me! And they don't care! Dont ever give them your card number. They will take it empty your bank account! I am screwed right now because I can't pay my bills, buy food, I am broke! They are the worst company EVER! I will...
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I didn't like
  • Hated it
#881695
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I booked an AVIS vehicle for my trip to Panama City on the AA.com website. During the booking process I was offered an insurance policy from ALLIANZ. I paid for this policy and went on my merry way to Panama. On my arrival at the AVIS counter in Tocumen Airport, the...
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2.8
#843930
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Don't rent Avis at Austin Bergstrom Airport. At 1:00 am there were 40+ people in line to pickup rental cars and two very slow agents to help. One sat on the phone for 20 minutes before she finally helped a very angry customer. You can't tell ne they didn't know how...
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1.0
#851796
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I had reserved a mini van with avis for April 15 to April 18th, 2016 to be picked up at 12 noon on April 15th her ein Missouri City, Tx. They called to ask us if we were coming as we were running late , and we confirmed that we were. We got there at 12:45 only to find...
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#830425
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They are the worst costumer service in the world. I travel for work and never will I ever do business with them .They are rude they give you the run around. They threaten you over the phone . It's a disgrace . I already prepared a lawsuit against them and I will not...
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#840852
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I went to Avis and spoke to the rep in the Houston office about how to earn reward points and she said its no problem just call customer service after signing up online and tell them to apply the points from this rental. When I called customer service they informed me...
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1.6
I didn't like
  • Avis lying to rip people off
  • Poor customer service
  • Rewards program is a joke
#795821
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Hi there my wife and I, booked flights with British airways on March this year ,it included hire drive with AVIS,at Dallas Fort Worth airport,when I booked , with debit MasterCard, I asked them if that would be OK ,for picking up car ,they said no problem ,I checked...
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I didn't like
  • Avis is a failure
#728032
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Contact Avis

Mailing Address:
Avis Rent A Car System, Inc.
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
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I pre booked online with Houston Hobby Avis for an Economy car, recalling the total was approx. $90 with taxes and fees. Upon showing up to counter, the indifferent agent gets on secret phone call...I knew something was up. She then said would a Hyundi Sonata be ok...
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2.0
I liked
  • Shuttle driver was ok
I didn't like
  • Dirty car
  • Deceitful
  • Extra unwarranted upgrade charge
#713155
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