State: Texas Clear all filters (24 of 497 reviews match)
filters
state:
city:
Show
product:
Show
DO NOT USE THIS COMPANY! They stole $1500 from me! And they don't care! Dont ever give them your card number. They will take it empty your bank account! I am screwed right now because I can't pay my bills, buy food, I am broke! They are the worst company EVER! I will...
Read more
I didn't like
  • Hated it
#881695
Reply to reviews
I booked an AVIS vehicle for my trip to Panama City on the AA.com website. During the booking process I was offered an insurance policy from ALLIANZ. I paid for this policy and went on my merry way to Panama. On my arrival at the AVIS counter in Tocumen Airport, the...
Read more
2.8
#843930
Reply to reviews
Don't rent Avis at Austin Bergstrom Airport. At 1:00 am there were 40+ people in line to pickup rental cars and two very slow agents to help. One sat on the phone for 20 minutes before she finally helped a very angry customer. You can't tell ne they didn't know how...
Read more
1.0
#851796
Reply to reviews

Avis Customer Care Review

Avis
#928632
Avis is a fraud - waits are over 2 hours and customer service doesn't care! Never choose Avis until they start choosing you!!
Comment
Show

Upgrade Charge Review

Avis
#592163
Be aware of scam at Avis Detroit airport location. They charge for upgrade even if u don't ask for one.. I would not recommend Avis to anyone.
Comment
Show
I had reserved a mini van with avis for April 15 to April 18th, 2016 to be picked up at 12 noon on April 15th her ein Missouri City, Tx. They called to ask us if we were coming as we were running late , and we confirmed that we were. We got there at 12:45 only to find...
Read more
#830425
Reply to reviews
They are the worst costumer service in the world. I travel for work and never will I ever do business with them .They are rude they give you the run around. They threaten you over the phone . It's a disgrace . I already prepared a lawsuit against them and I will not...
Read more
#840852
Reply to reviews
I went to Avis and spoke to the rep in the Houston office about how to earn reward points and she said its no problem just call customer service after signing up online and tell them to apply the points from this rental. When I called customer service they informed me...
Read more
1.6
I didn't like
  • Customer service
  • Misinformed staff
  • Avis lying to rip people off
#795821
Reply to reviews
Hi there my wife and I, booked flights with British airways on March this year ,it included hire drive with AVIS,at Dallas Fort Worth airport,when I booked , with debit MasterCard, I asked them if that would be OK ,for picking up car ,they said no problem ,I checked...
Read more
I didn't like
  • Avis is a failure
#728032
Reply to reviews
I pre booked online with Houston Hobby Avis for an Economy car, recalling the total was approx. $90 with taxes and fees. Upon showing up to counter, the indifferent agent gets on secret phone call...I knew something was up. She then said would a Hyundi Sonata be ok...
Read more
2.0
I liked
  • Shuttle driver was ok
I didn't like
  • Dirty car
  • Extra unwarranted upgrade charge
  • Deceitful
#713155
Reply to reviews
Pure deceit! My son is in the military and was able to comeback to the states from Germany for his Air Force job, then join his family already in Arkansas for her grandfather's funeral. Luckily, they were able to take some time to visit us in Texas for a short visit....
Read more
1.0
#684590
Reply to reviews
I rented a vehicle recently at the Atlanta airport and received nothing more than bureaucratic responses to my issue. Instead of just being able to quickly pick up the reserved car and go, I was inundated with sales pitches. While I said NO to everything, this clerk...
Read more
Anonymous
Anonymous

No resolution. Something as simple as a discount certificate for my next rental would have at least sent me a message that Avis cares about customers. But in their response...

#647186
Reply to reviews