filters
state:
Show
city:
Show
product:
Show
After years of using Avis Car Rental as our rental choice, we will no longer use this company. We were in route from Charlotte to New Orleans with a layover in Atlanta where the massive power outage happened. Having a 10 month old with us and only 2 diapers left and no...
Read more
#1156562
Reply to reviews

October 2017 Phoenix airport Avis Scam. Yes this guy is correct.mmy wife and Ibhave just been scammed in the same way. The salesperson *** added $2470 on top of our prepaid voucher of £460 to upgrade without a word spoken about it. They only charge our card on the day...
Read more
#1125251
Reply to reviews
Had a reservation for Medford Oregon. When I got there, they said "sorry we don't have any cars until about 3 hours from now, and there are 3 people ahead of you". I asked if I should go and come back since I had an appointment to be at, if they would hold my place in...
Read more
1.0
#1122036
Reply to reviews
I literally just dropped off my car and forgot my glasses. When I called the LAX agency they told me to file a report. This is ludicrous. Sending someone to immediately retrieve the lost item would be much better customer service. Filing a report is as good as saying...
Read more
1.0
#1122741
Reply to reviews
Totally scammed by Avis Dresden Airport. Returned car and was charged over 300 Euros for a puncture of a previous car that was switched, a huge one way fee (What choice did I have), over 150 Euros for a fuel surcharge (Car was returned full of fuel) and other charges....
Read more
#1119656
Reply to reviews
Pre-paid for a rental car 2 months in advance, handed over the pre-paid voucher at pick-up. Returned the car on time etc and yet 'by mistake' Avis charges me $1400 on my credit card. I've contacted customer services, no response/no refund yet. Worst service ever. If my...
Read more
Anonymous
KateWheeler1893

I have recently just had the same issue. We pre paid a Budget vehicle for Toronto. Upon returning the vehicle, they charged our card again for the full cost of the rental. I h...

Anonymous
janette draper

Ive just had the same experience taking money off my card when Id prepaid. Getting no-where with their customer services and just reported them (cardiff airport) for fraud.

1.5
#1096928
Reply to reviews
This is the 3rd year in a row we rented a 12 passenger van from Avis in Bozeman Montana, and were completely satisfied until this point. There were 12 of us. Since so many of us are involved my friends sent a letter to Avis Customer Service on behalf of all of us....
Read more
1.2
Belgrade, Montana Province
I didn't like
  • We did not get what we ordered
  • Deceptive business practices
#1068368
Reply to reviews

I got a text "$25 for Curbside Return" but told me nothing about what/where/how this works. Called customer service at Avis, three agent could not tell me where to take the car. Their solution was "call the local facility." Problem was, after calling the Cleveland...
Read more
#1108612
Reply to reviews
Upon pick up of the vehicle, the manager asked me to sign the inspection agreement WITHOUT inspecting the car first to which I did not agree to. I inspected the car and noted that the manager had not marked all damage on the car to which I proceed to cross off sections...
Read more
1.9
Nowra, New South Wales
I liked
  • Car was fine to drive and clean inside
I didn't like
  • Terrible customer service
#1082838
Reply to reviews

I had a TERRIBLE experience at the Glacier Airport counter. I was advised by Avis/Costco that I could pre-pay with my debit card. I was then advised that I could use my credit card for a zero dollar hold. I went to the counter to get the car. I was advised that I HAD...
Read more
Anonymous
anonymous

You should have been charged for the odor of smoke in the vehicle, you are not supposed to vape in the vehicles either. people with allergies also have to drive those vehicle...

Anonymous
Anonymous

Sounds to me like they worked hard to get you into the car. It is true that you cannot rent a car with a debit card only. Your fault, almost completely.

1.0
Kalispell, Montana Province
I liked
  • Car itself
I didn't like
  • Evrything else
#1085339
Reply to reviews