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I rented a car and they say are going to charge my credit card $250 for excessive spoilage to clean pet hair. I had no pets in the car and returned it clean. They rip people off. Do not rent from them. This is outrageous. They should go out of business if this is how...
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#1264470
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AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
Avis India is BIG TIME scam, they don't have their fleet, on their website they try to sell expensive, luxury and high end self driven cars, but when it comes to pick up car, they will say they do not have because previous customer did not return, when you have no...
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1.1
I didn't like
  • Unfit cars
  • No documents provided
  • Gave me 12 years old broken car
#1143989
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I did online reservation. The reservation system indicate there was a problem and suggest to do it again. I then went through the system and did it again, there was a still a problem. I then did it the third time, it again showed no reservation. When I checked my...
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#1310452
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They offer a prepaid discount, so if you cancel, you do not get the full refund. If I chose to pay at the counter and had to cancel, no money lost. How the *** does that make any sense. They bait you with other hidden fees also. You better read the fine print on the...
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I didn't like
  • Cancellation policy
#1266349
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June 1, 2018 Rene a car and returned it on June 2, 2018 stood in line and wait over 30 minutes got charge additional day and insurance. Call customer service and know I being charged for gas that was there in the beginning. The car was not on a full tank when I pick it...
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1.0
I liked
  • Fact that is was supposed to be easy and you pay up front
I didn't like
  • Dishonest selling tactics
  • Avis not listening and stealing money
  • Avis not listening and stealing money from honest people
#1271107
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Longest line at the pickup counter, only one rep helping customers, and in slo motion. Car was fine but left my camera in the car with all my vacation pictures in it. I am a cancer patient and this was a trip I had wanted to take for decades now all those pics are...
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Anonymous
Matt Egan

Wow! Avis found my phone and is mailing it to me. Okay kudos to Avis, thank you so much! Re-rate them 4 Stars!

1.2
I liked
  • Car
I didn't like
  • Customer service
  • Lost and found
#1255397
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I prepaid for a week long rental car with AVIS. My husband and I picked up our rental car from the airport and began the 1.5 hour drive to the condo at which we were staying. On the drive, we were pulled over because the registration on the vehicle was expired. I was...
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Anonymous
Freedman

All of this kerfuffle and you never wrote a single letter and sent it by Certified Mail return receipt requested.You might as well spit into the wind making call after call to...

1.5
I didn't like
  • Very poor customer service
  • Lack of ethics
  • Avis not listening and stealing money from honest people
#1207240
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So, I’m Back! Deal with it… SO, I’m walking away from AVIS Budget Group. They walked away from the NRA, I now walk away from Avis Budget Group. NO DEAL on GUN Control. Lack of Law Enforcement is the reason this happened. A sheriff failed to act on gunfire. Might have...
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h.kitchener
h.kitchener

I hadn't heard about Avis doing this. Time to re-evaluate by loyalty to Avis.

1.0
I didn't like
  • Corporate policy
#1205624
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Avis Miami International. Our flight was 4 hours late( I called and let them know) At the counter the clerk stated ''Your convertible might not be available''My husband looks at me and says'' why do we always run in to this *** in Miami?'' the clerk then states ''We...
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Anonymous
Kathy Maiden

The clerk was right to correct you. You don't have to use foul language to make your point. If you husband has a college degree, he should have found a better word to express ...

3.0
#1247932
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Sent to car at Luxor in Las Vegas, car was dirty and littered. When started, icon of low pressure in tire lite up. Called roadside service and told I had to take car to McCarren Airport and get another car. I could not do that for time and distance needs. I drove car...
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#1227279
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