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Highly NOT recommended! Customers service is an absolute disaster, as a customer you have to run after them for any doubt you may have. No reply on emails with complaints. You are being charged things that you haven't told about, when you complain about it, being told...
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Company wrote 0 private or public responses to the review from Dec 06.
1.3
Bergamo,Lombardy
I didn't like
  • Overcharged
  • Avis sucks
  • Lack of responsiveness of their customer service department
#1416473
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August 2018. Reservation number 30562577-US-3. I made car rental arrangements by phone (in English) a few days before traveling to Montreal from Arizona. At YUL, Avis was out of small cars so the Agent gave me a Ford Flex instead of a Hyundai Elantra. Charges were...
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Company wrote 0 private or public responses to the review from Oct 10.
1.2
#1378502
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Im a preferred customer and i rented a suv at the IAH bush airport. The car was checked out and staged in space G8 when i arrived. I went over to car and notice it was to small for the ppl that had to be driven. I ask for a bigger car and the mgr said there wasnt...
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Company wrote 0 public responses to the review from Nov 19.
h.kitchener
h.kitchener

What can we say, other than that Avis location is a good example of a group of people we call FUBAR.

#1403653
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We picked up our car in Denver and drove it to Boulder, CO for a family wedding. The next day our tire was flat. I called the Avis number to see what help they could do for us, get us a new car or change the flat. They said we would have to go back to Denver and get...
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Company wrote 0 public responses to the review from Nov 01.
h.kitchener
h.kitchener

If you do nothing else, at least dispute the charge for the tire. This will cost Avis the dispute fee. Avis was good to my military son traveling in uniform a few years ago, a...

#1392366
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I am very disappointed in my resent visit at Avis @ the Memphis Airport. I really feel that we were cheated. We reserved a SUV in Memphis @ the airport. We prepaid for an intermediate size. When we arrived we were given a larger SUV without a request on our part. We...
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Company wrote 0 private or public responses to the review from Jul 23.
h.kitchener
h.kitchener

Sounds like you failed to actually read the documents they presented to you at the time you picked up the car. The old saying "you snooze, you lose" applies. It also sounds li...

1.9
#1310830
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Recently rented a car from Avis I asked for the fuel program where I could bring the car back on empty the person behind the counter said okay that's the best way to do it but when I got the bill they charged me $118 for gas that's $9.99 a gallon so just beware of this...
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Company wrote 0 private or public responses to the review from Oct 25.
1.0
#1388732
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This was the first time i rented a car. I have an auto rental insurance so i tryed to use it. I made reservasion and picked it up. I saw my invoce noticed the coupon code i tryed to add was not applied. I was supossed to get 3rd day free. The CS told me they can not...
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Company wrote 0 private or public responses to the review from Oct 02.
2.5
#1371155
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Avis - Price Gouging in Arizona Hurricane Rosa

I was charged THREE TIMES my original daily rate when I was unable to return the vehicle due flash flooding. Streets were CLOSED.
Company wrote 0 private or public responses to the review from Oct 07.
1.7
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1375300
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I contacted Mr. David Murphy David Murphy | Partner Support Supervisor Avis Budget Group and told him my story. He handled my issue within a week. All the negative reviews may be true but did they try to rectify the problem? I am a happy AVIS customer! :) Basically, I...
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Company wrote 0 private or public responses to the review from Sep 03.
Anonymous
Steph

Hey can I ask u a question?

5.0
#1345870
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Contact Avis

Mailing Address:
Avis Rent A Car System, Inc.
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
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I tried to order online for rental car which return on Labor Day at other place other than lax. I tried on enterprise and other company, but they all closed. Avis was the only one that available to choose that day. Thought Avis was nice but I was wrong. It’s a trap. I...
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Company wrote 0 private or public responses to the review from Sep 05.
1.0
#1347597
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