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I am very disappointed in my resent visit at Avis @ the Memphis Airport. I really feel that we were cheated. We reserved a SUV in Memphis @ the airport. We prepaid for an intermediate size. When we arrived we were given a larger SUV without a request on our part. We...
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h.kitchener
h.kitchener

Sounds like you failed to actually read the documents they presented to you at the time you picked up the car. The old saying "you snooze, you lose" applies. It also sounds li...

1.9
#1310830
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First off id like to start this out with saying this...TO AVIS RENTAL CARS ....THANKS TO THIS COMPANY OUR WEDDING WEEKEND WAS CANCELED BECAUSE YOUR RIP OFF COMPANY ONLINE RESERVATION PREPAY NOW WITH DEBIT OR CREDIT AND WE ALSO CALLED TO MAKE SURE THAT WE WERE GONNA...
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1.7
#1315093
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I recently rented a car from Avis in Phoenix Arizona. I get to the location and there is no one in the office and I had to wait 30+ minutes. When the employee comes to the desk he takes my information and gives me a vehicle to check out. I received an SUV Toyota...
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1.0
#1329637
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Complaint to Avis Dear Sir,Madam It is with great sadness and disappointment I am writing this note to let you know why myself, friends and working colleagues will never rent vehicles from your company again. I rented a vehicle at 10555 Westheimer road suite C Houston...
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#1287102
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On 12 July 2018 I reserved an Avis rental car and prepaid the fee ($155.66) on line. I arrived at the Denver AP on time from Indianapolis, IN a three hour flight. I took the Avis shuttle bus to the Avis reservations office. There were long lines of people in the lobby...
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1.0
I liked
  • Check in process was quick
I didn't like
  • Indifference of the rental car staff
  • Long wait to get my reserved car 2 hours
  • Lack of truth in the rate for the car
#1308362
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Charged 250 dollars for smoke damage in st. Thomas. We don't smoke! it smelled like smoke when we got it. No one was there to check you in where you pick up the car. They just give you the keys and you find the car. Customer service for Avis were unsympathetic and...
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#1331294
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We were caught in a flash flood at roughly 10:30 pm. 6/19/18. We called Avis Roadside assistance and were told to stay with the vehicle until the tow truck came! The water was rising quickly. I explained I was with my 10 year old son and we were in a flash flood and...
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Anonymous
Durpa

Lack of empathy? You willingly drove into deep water. How many vehicles do you think they are going to allow you to damage?

#1284676
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One year ago.. my brother passed away. And with my parents being very elderly, I was doing the arrangements.. my brother was cremated and I was entrusted with his ashes. His wishes were to be spread in the family plot in Oklahoma.. two states away. My Ford F-150 could...
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#1294915
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I rented from Avis for years. I joined the Preferred Avis Membership in 2014. I filled out all of the forms that I thought I was supposed to fill out. I received my membership Wizard ID. With my company, I was renting many times a year. I decided to go on a trip with...
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#1288578
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Contact Avis

Mailing Address:
Avis Rent A Car System, Inc.
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
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I wanted to extend my rental for 5 hours only they wanted to charge me twice the regular daily rate for just 5 hours then they gave me the run around when i told them it was only 36.00 for one day on their website. Then the *** that spoke little english said i was full...
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2.9
#1305518
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