August 2018. Reservation number 30562577-US-3. I made car rental arrangements by phone (in English) a few days before traveling to Montreal from Arizona. At YUL, Avis was out of small cars so the Agent gave me a Ford Flex instead of a Hyundai Elantra. Charges were...Read more
I am very disappointed in my resent visit at Avis @ the Memphis Airport. I really feel that we were cheated. We reserved a SUV in Memphis @ the airport. We prepaid for an intermediate size. When we arrived we were given a larger SUV without a request on our part. We...Read more
This was the first time i rented a car. I have an auto rental insurance so i tryed to use it. I made reservasion and picked it up. I saw my invoce noticed the coupon code i tryed to add was not applied. I was supossed to get 3rd day free. The CS told me they can not...Read more
Avis - Price Gouging in Arizona Hurricane Rosa
I was charged THREE TIMES my original daily rate when I was unable to return the vehicle due flash flooding. Streets were CLOSED.
I contacted Mr. David Murphy David Murphy | Partner Support Supervisor Avis Budget Group and told him my story. He handled my issue within a week. All the negative reviews may be true but did they try to rectify the problem? I am a happy AVIS customer! :) Basically, I...Read more
I tried to order online for rental car which return on Labor Day at other place other than lax. I tried on enterprise and other company, but they all closed. Avis was the only one that available to choose that day. Thought Avis was nice but I was wrong. It’s a trap. I...Read more
The amount of my credit card was deducted twice, once upon lease on 24/08/2018 and I was surprised today to deduct the amount again on 27/09/2018 after almost a month the amount was deducted again.
First off id like to start this out with saying this...TO AVIS RENTAL CARS ....THANKS TO THIS COMPANY OUR WEDDING WEEKEND WAS CANCELED BECAUSE YOUR RIP OFF COMPANY ONLINE RESERVATION PREPAY NOW WITH DEBIT OR CREDIT AND WE ALSO CALLED TO MAKE SURE THAT WE WERE GONNA...Read more
We rented a car from Avis San Diego airport on October 12, 2018. The vehicle was in a completely unacceptable condition. It reeked of the smell of both cigarette smoke and marijuana. There was trash left in the car (e.g., coffee cups, papers, etc.) from the previous...Read more
Kahului Maui...For 2 separate locations using 1 small shuttle to pickup and drop off waste so much of my time. And with 1 person checking in the returns I usually miss the shuttle. Have to wait for the next one. If that one is too full I have to wait for the next one...Read more
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