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I reserved a car online from Avis. Price started out at $82.00. When my itinerary was sent, they had my pick up location incorrect. I contacted the company (by the way, it took 3 calls before I said forget it) to notify them of the change that needed to be made. The...
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#1360769
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Kahului Maui...For 2 separate locations using 1 small shuttle to pickup and drop off waste so much of my time. And with 1 person checking in the returns I usually miss the shuttle. Have to wait for the next one. If that one is too full I have to wait for the next one...
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1.0
#1353283
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I tried to order online for rental car which return on Labor Day at other place other than lax. I tried on enterprise and other company, but they all closed. Avis was the only one that available to choose that day. Thought Avis was nice but I was wrong. It’s a trap. I...
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1.0
#1347597
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I contacted Mr. David Murphy David Murphy | Partner Support Supervisor Avis Budget Group and told him my story. He handled my issue within a week. All the negative reviews may be true but did they try to rectify the problem? I am a happy AVIS customer! :) Basically, I...
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Anonymous
Steph

Hey can I ask u a question?

5.0
#1345870
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Charged 250 dollars for smoke damage in st. Thomas. We don't smoke! it smelled like smoke when we got it. No one was there to check you in where you pick up the car. They just give you the keys and you find the car. Customer service for Avis were unsympathetic and...
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#1331294
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I recently rented a car from Avis in Phoenix Arizona. I get to the location and there is no one in the office and I had to wait 30+ minutes. When the employee comes to the desk he takes my information and gives me a vehicle to check out. I received an SUV Toyota...
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1.0
#1329637
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First off id like to start this out with saying this...TO AVIS RENTAL CARS ....THANKS TO THIS COMPANY OUR WEDDING WEEKEND WAS CANCELED BECAUSE YOUR RIP OFF COMPANY ONLINE RESERVATION PREPAY NOW WITH DEBIT OR CREDIT AND WE ALSO CALLED TO MAKE SURE THAT WE WERE GONNA...
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1.7
#1315093
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I am very disappointed in my resent visit at Avis @ the Memphis Airport. I really feel that we were cheated. We reserved a SUV in Memphis @ the airport. We prepaid for an intermediate size. When we arrived we were given a larger SUV without a request on our part. We...
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h.kitchener
h.kitchener

Sounds like you failed to actually read the documents they presented to you at the time you picked up the car. The old saying "you snooze, you lose" applies. It also sounds li...

1.9
#1310830
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I did online reservation. The reservation system indicate there was a problem and suggest to do it again. I then went through the system and did it again, there was a still a problem. I then did it the third time, it again showed no reservation. When I checked my...
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#1310452
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Contact Avis

Mailing Address:
Avis Rent A Car System, Inc.
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
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On 12 July 2018 I reserved an Avis rental car and prepaid the fee ($155.66) on line. I arrived at the Denver AP on time from Indianapolis, IN a three hour flight. I took the Avis shuttle bus to the Avis reservations office. There were long lines of people in the lobby...
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1.0
I liked
  • Check in process was quick
I didn't like
  • Long wait to get my reserved car 2 hours
  • Lack of truth in the rate for the car
  • Indifference of the rental car staff
#1308362
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