Latest review first
Im a preferred customer and i rented a suv at the IAH bush airport. The car was checked out and staged in space G8 when i arrived. I went over to car and notice it was to small for the ppl that had to be driven. I ask for a bigger car and the mgr said there wasnt...Read more
We picked up our car in Denver and drove it to Boulder, CO for a family wedding. The next day our tire was flat. I called the Avis number to see what help they could do for us, get us a new car or change the flat. They said we would have to go back to Denver and get...Read more
Recently rented a car from Avis I asked for the fuel program where I could bring the car back on empty the person behind the counter said okay that's the best way to do it but when I got the bill they charged me $118 for gas that's $9.99 a gallon so just beware of this...Read more
We rented a car from Avis San Diego airport on October 12, 2018. The vehicle was in a completely unacceptable condition. It reeked of the smell of both cigarette smoke and marijuana. There was trash left in the car (e.g., coffee cups, papers, etc.) from the previous...Read more
Never Avis Again
We had to wait over 40 minutes to get are Rental, when there was no else around. They had 3 workers, but they all had to use the same computer and still didn't even have the car ready.Then she asked if we order a booster and I said no I wanted a car seat, well the car seat wasn't in and we had to walk all the way back to the counter. Worst customer service ever and we won't be back.
August 2018. Reservation number 30562577-US-3. I made car rental arrangements by phone (in English) a few days before traveling to Montreal from Arizona. At YUL, Avis was out of small cars so the Agent gave me a Ford Flex instead of a Hyundai Elantra. Charges were...Read more
Avis - Price Gouging in Arizona Hurricane Rosa
I was charged THREE TIMES my original daily rate when I was unable to return the vehicle due flash flooding. Streets were CLOSED.
This was the first time i rented a car. I have an auto rental insurance so i tryed to use it. I made reservasion and picked it up. I saw my invoce noticed the coupon code i tryed to add was not applied. I was supossed to get 3rd day free. The CS told me they can not...Read more
The amount of my credit card was deducted twice, once upon lease on 24/08/2018 and I was surprised today to deduct the amount again on 27/09/2018 after almost a month the amount was deducted again.
I reserved a car online from Avis. Price started out at $82.00. When my itinerary was sent, they had my pick up location incorrect. I contacted the company (by the way, it took 3 calls before I said forget it) to notify them of the change that needed to be made. The...Read more
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