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I travel to Chicago 4-6 times a year. My husband has been a Avis customer for over a decade. On all of our trips, we declined the use of a toll transponder and pay all of our tolls via cash. Our latest trip, December 21-25, Avis proceeded to charge us for a toll...
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rollo2016
rollo2016

Sounds like you used a credit card to rent the car. If so, file a dispute for the charges. If nothing else, this will cause a dispute fee of (usually)$25 or so to be charged a...

I didn't like
  • Charged for paid tolls
#1441087
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Worst Car rental ever is Avis

This place deserves 0 rating. Please do not rent from Avis. These sales guys are the worst, very rude, they hang up the phone on your face, refuse to help, are not at their desk half the time, the cars smell like p**p, dog/human hair, nasty smelling. Even the Avis customer service do not resolve any issue. No doubt Avis will goes out of business. #Avis worst! Location -Newport mall, jersey City 07302
1.0
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#1441004
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Avis - I was over charged in Tucson, AZ

I was over charged. I was told I would pay $93.00 , Now they charged me 182.85
1.0
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#1432242
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It is about our recent experience with avis over in fiji me and my wife went to my mum's funeral so we hired a toyota suv from the airport the hireage was for a week and we decided to keep our vehicle for another week so we went to the suva branch and extended it and...
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1.0
Nadi, Western Division
#1424427
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I would like to share my recent and still unresolved negative experince with Avis (Southampton Airport station). I been a loyal customer, actually Avis Prefered for nearly 1 year and I always paid online in full my van rental. Last booking was in 11/11/18 I’ve paid the...
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1.8
#1421997
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Highly NOT recommended! Customers service is an absolute disaster, as a customer you have to run after them for any doubt you may have. No reply on emails with complaints. You are being charged things that you haven't told about, when you complain about it, being told...
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1.3
Bergamo, Lombardy
I didn't like
  • Terrible customer service
  • Avis sucks
  • Overcharged
#1416473
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Im a preferred customer and i rented a suv at the IAH bush airport. The car was checked out and staged in space G8 when i arrived. I went over to car and notice it was to small for the ppl that had to be driven. I ask for a bigger car and the mgr said there wasnt...
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h.kitchener
h.kitchener

What can we say, other than that Avis location is a good example of a group of people we call FUBAR.

#1403653
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We picked up our car in Denver and drove it to Boulder, CO for a family wedding. The next day our tire was flat. I called the Avis number to see what help they could do for us, get us a new car or change the flat. They said we would have to go back to Denver and get...
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h.kitchener
h.kitchener

If you do nothing else, at least dispute the charge for the tire. This will cost Avis the dispute fee. Avis was good to my military son traveling in uniform a few years ago, a...

#1392366
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Recently rented a car from Avis I asked for the fuel program where I could bring the car back on empty the person behind the counter said okay that's the best way to do it but when I got the bill they charged me $118 for gas that's $9.99 a gallon so just beware of this...
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1.0
#1388732
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We rented a car from Avis San Diego airport on October 12, 2018. The vehicle was in a completely unacceptable condition. It reeked of the smell of both cigarette smoke and marijuana. There was trash left in the car (e.g., coffee cups, papers, etc.) from the previous...
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2.6
#1381599
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