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Avis review - Overcharged
Avis review - Overcharged
Avis review - Overcharged
Avis review - Overcharged
Avis review - Overcharged
I rented a vehicle online August 2019 Prepaid for the purpose of saving a few dollars. However , this is obviously a gimmick because I spent more than I ever did with any otber rental company. I recieved several additional charges added to my credit card since i've...
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1 comment
Erna
#1772087

FIGHTING EXTRA CHARGES NOW

Most Helpful
Review
#1640652 Review #1640652 is a subjective opinion of poster.
Service
Avis Car Rental
Pros
  • Customer service at rental counter
Cons
  • Lack of advice or attenttion my later complaint
  • Bad customer service dishonest charge without service
Reason of review
Pricing issue
Loss
$190
Preferred solution
Let the company propose a solution
Tags
  • Avis Ripoff

Don't rent from Avis. They put extra charges on my credit card for insurance(they say) that I had already paid thru priceline

I rented a car thru priceline for a rental car for 9/27/2019thru 9/29/2019. When I got my credit card bill Avis had charged me $175.69 additional. I called they said they could only take off $70.72 off the charge. I had already paid thru priceline for the additional insurance.I have rented cars for many years, but have never been scammed by any other car rental service.So now they tell me that I have to pay that charge & they can't do anything about it. So please take my advise NEVER NEVER rent thru Avis, you never know what charge they will pull out of the air & add it to your credit card. I can't even give them 1/4 star.Why isn't there a 0 on the rate this company?
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1 comment
Machele
#1780634

You actually didn't rent through Avis, but a third party called Priceline. When you book anything thru these sites instead of directly with the rental agency or hotel or airline, etc.

and you have problems you are likely to get few results with, say Avis because you didn't book through them. Now you know.

Avis, by the way is much better in the customer service department than Hertz, which tends to have rude and unhelpful employees in many places. This is from my experience, anyway.

Review
#1713937 Review #1713937 is a subjective opinion of poster.
Service
Avis Car Rental
Pros
  • Car was fine to drive and clean inside
Cons
  • Problem resolution
  • Overcharged
Reason of review
Pricing issue
Loss
$105
Preferred solution
Full refund

Avis review: Thief

1.4
Details
forced to buy additional insurance and after stole around 3000 EUR from my card
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Review
#1687183 Review #1687183 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund
1.0
Details

Update by user Nov 08

I just discovered this morning that the Budget Fiat car they rented me and charged me for they rented it out while they had illegally charged my account saying I still had the car while I was back home in U.S.. They found my car and rented it then they charged me and...

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Review
#1678316 Review #1678316 is a subjective opinion of poster.
Service
Avis Car Rental
Cons
  • Professional con artists
Reason of review
Bad quality
4.1
Details
I booked a rental for 2 days (reserved online with payment confirmation) to be picked up at 6PM, Fri 30th of AUG, scheduled pick up and return in the city for use while my car was at the shop for maintenance; I Uber'd to the Avis Rental at 3405 Lenox Road NE Atlanta,...
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1 comment
Michael G
#1774474

There buddies at BUDGET do the same thing. These are two really disgusting companies.

Review
#1664833 Review #1664833 is a subjective opinion of poster.
Service
Avis Car Rental
Reason of review
Pricing issue
Loss
$400
Preferred solution
Price reduction

Avis review in Whitestown, New York: Was charged 138.15 for gas even though it was filled when we returned it.

went to the office and she said they couldn't do anything because it was longer than 3-4 days since it was posted .I just received my charge card statement on it was still on it. Paid cash to fill the tank no receipt but she saw it was full when we brought it back > What A rip off. __________Never rent from Avis of Budget Again
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Review
#1661506 Review #1661506 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$138
Preferred solution
Full refund
Tags
  • Won t Do Anything
1.0
Details

Update by user Sep 20

THEY DID MORE DAMAGE

Original review posted by user Sep 20

WHEN I RETURN THE CAR RENTAL....THE WORKER AT THE AVIS FORCE THE CAR DOOR OPEN..AND LEFT MORE DAMAGE TO THE CAR
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Review
#1659129 Review #1659129 is a subjective opinion of poster.
Pros
  • Car itself
  • Worker mad more damage
At the Santa Ana California Airport I had reserved a Chevrolet Tahoe or similar vehicle with mileage unlimited for an estimated $390.33. Upon arrival at the Avis desk, the lady told me she could upgrade me to a Mercedes for $50. Since I am 79 years old and have rented...
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1 comment
Machele
#1744975

Am I mistaken or don't you have to sign something when you pick up the vehicle which states your cost to rent? What does your paperwork say.

By now, it is imperative that no one ever believe anything someone from a company, eg., cable or cell phone or rental car verbally tells you.

Only something in writing will protect you. You got caught up in the old "upgrade" scam the employee pulled on you for whatever reason.

Review
#1648948 Review #1648948 is a subjective opinion of poster.
Service
Avis Car Rental
Reason of review
Being lied to by their people.
Loss
$400
I have a wonder rental agent in Amherst NY. My son always rents from Avis in Amherst NY and i started renting from them. I just returned a car today which we rented for a week and the experience was not good. We fueled the suv up last night and when we returned it,...
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1 comment
Anonymous
#1743242

When a car is rented at any airport, they require the receipt for filling up the tank when you return it, AND the receipt must be from a gas station within 10 miles of the airport. So this agent might not have been profiling you.

Just saying, You were there, I was not.

If you think you were profiled, you probably were. It's just too bad to cause yourself problems by having to find a new rental car place.

Review
#1645300 Review #1645300 is a subjective opinion of poster.
Service
Avis Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Profiling By Manager
1.0
Details
I had a rental for one day, when arriving at the sunrise hwy, RVC at my reservation time I was told that I had to wait until someone returned their car. After 20 mins of waiting, a couple came in and received a car immediately. As they(worker and the couple) were going...
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Review
#1641351 Review #1641351 is a subjective opinion of poster.
Service
Avis Car Rental
Cons
  • Being double charged and the fact that it took
Reason of review
Pricing issue

Contact Avis Customer Service

Website:
Mailing Address:
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
All Avis Contacts

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Avis Insurance worthless

Rented a car in August 2015, vehicle stolen, recovered by police. Avis store charged my Amex Card for damages totaling 14k. Avis store, Middletown NJ now closed refused to cover the damages- reason-unauthorized driver-of course-the car was stolen! Currently have Final Judgment and court order against car thief.
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Review
#1637871 Review #1637871 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$14
Preferred solution
Let the company propose a solution