Most helpful review

Our car rental at CML on 9/29/22 was extremely agregvating and a total time of service was over 1 hour. Your employees at the CMH location are ill trained and extremely oblivious to their job skills.

Employees at your CMH location on 9/29/22 were ill trained and not able to handle their job function. For us to wait over 1 hour and becoming aggrevated with the personnel at this location was unreasonable and exhausting. One of the employees continued to attempt to...
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ID
#4068650 Review #4068650 is a subjective opinion of poster.
Location
Boca Raton, Florida
New Reviewer

Forgot our car key in the car we rent two days ago

Hi ! I called you and nobody helped me on my situation.We rent 1 week ago a car by Avis in Las Vegas and forgot our car key in your car guys how we do to get it back ? Could you send it with post ? Thank you !
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ID
#4089056 Review #4089056 is a subjective opinion of poster.
Location
Seattle, Washington

Marabelle a Kennedy airport with one L. Very very disrespectful and unprofessional will never go back

Marabelle and Kennedy airport very very disrespectful and unprofessional. Need to discipline her management much suspend her or speak with her or fire her. I can be reached at 929-528-**** my name is Joe I hope to hear from you soon thank you you cannot have this kind of attitude and unprofessionalism in your multibillion dollar company.Again I hope to hear from you soon Thank you
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1 comment
#2272951

Loser. Glad you provided such a detailed account.

ID
#4070858 Review #4070858 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraud Scam

I traveled to Cancun via a third party business (Expedia). Upon my arrival to Avis car rental they tried to up charge me $3800 from a promised full-size rental of $179 for week. I refused to pay, the clerk tried to change the price of a so called deposit to $1000 and charge me $479 for a weekly rate. I will never use Avis car rental again! Allowing scammers to ruin their organization in Mexico Airport. Beware

User's recommendation: Beware.

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ID
#3951330 Review #3951330 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over charge

Everything was good until they charged me $250.00 to vacuum the car. Vacuuming is a function they would need to perform before renting out the car again. I was unaware that I needed to vacuum the car before retuning it. Don't use this company unless you want to take the time to do their job for them.

User's recommendation: Just pay more to rent somewhere else. You will end up paying it at Avis anyways.

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ID
#3796403 Review #3796403 is a subjective opinion of poster.
Location
Springfield, Missouri
Pros
  • I have used this company many times in the past
  • I use to like avis
Cons
  • Avis tricks customers

Assistance

I cant access my account dont know why and i am in avis presidential club so I hope some one assists me regarding the matter
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ID
#3792705 Review #3792705 is a subjective opinion of poster.
Location
Manama, Manama

I cant log in my acc

I have tried multiple times to log in to my acc through the app but it wont let me, i need someone to assist me and fix the issue
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ID
#3781089 Review #3781089 is a subjective opinion of poster.
Location
Manama, Manama

Customer service no response