I rented a car for 5 days through Hotwire to drive from Shreveport to Slidell. I went with Hotwire because I can cancel at any time and felt like I would have a third party protection.
I used the car for two days and ended up having to fly home due to severe weather instead of driving home to get home quickly. I had the car from Thursday at 7 am until Friday at 6 pm (23 hours) and was charged $531 dollars. Avis said I couldn't cancel and charged me for the full time yet I booked through Hotwire that said I could cancel.
I am disputing the charge. This is horrible business and I am taking it steps forward.
Product or Service Mentioned: Avis Car Rental.
Reason of review: Problems with payment.
Monetary Loss: $411.
Preferred solution: Full refund.
Avis Cons: Being way over charge with no customer service.