Reserved a car from avis and$388 was taken out of my account. I called and asked if there would be a credit check they said no.
When i went to pick up my car they ran a credit check. I didn't pass. I called customer service to get a refund and was I hold for 30 min. A supervisor told me i could call tomorrow for an expidited refund or he could transfer me.
Got transferred and only to be told that they don't do expiditions. 3 lies i was told.
Now I'm left with no money to find an alternative transportation and I'm missing my grandfather's funeral. Thank you avis for being a bunch of jerks.
Product or Service Mentioned: Avis Car Rental Booking.
Reason of review: Return, Exchange or Cancellation Policy.