Via Leonardo Da Vinci, 4, 24123 Bergamo BG, Italy
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1.3
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Highly NOT recommended! Customers service is an absolute disaster, as a customer you have to run after them for any doubt you may have.

No reply on emails with complaints. You are being charged things that you haven't told about, when you complain about it, being told that you had to find the information on their website.

I called customers service and the assistant didn't even apologise once for the matter, instead he laughed once and kept silent. AVIS is really not recommended if you want to have a car rental and a peace of mind!!!!!!!!!!

Product or Service Mentioned: Avis Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Avis Cons: Overcharged, Lack of responsiveness of their customer service department, Terrible customer service, Not well informed, Avis sucks.

  • Avis Management
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