Great Falls, Montana

I rented a car at Great Falls Airport and drove 58 miles. Just before returning the car, I filled it with gas.

I did not sign up for fuel service when I rented the car but was still charged $14 for fuel. Since the bill was emailed later, I would not have noticed had my credit card not told me.

When I called Avis, I was told by the agent on the phone that this is standard policy for rentals under 75 miles. I seriously object to this - it's a hidden charge, not discussed in advance and should be stopped.

Monetary Loss: $15.

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