State: Florida City: Fort Lauderdale Clear all filters (6 of 497 reviews match)
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I returned rental car early AM on the 26th of April. I have been trying to get in touch with them since noon of the same day! I actually spoke to one Live person and she was of no assistance. I was told to go to their website and submit a claim there. The link they...
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3.2
I liked
  • No customer service
I didn't like
  • Air conditioner did not work
#1040541
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Car filthy. Poor service response from supervisors. Will never rent from them again. Called several times and was on hold for in excess of 30 minutes. Customer service was not helpful. I am also a preferred customer and if they treat me this way the normal renter must...
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1.3
I didn't like
  • Service
#958800
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I was involved in a hit and run accident, the person was driving an Avis rental car. I contacted Avis about the repairs and medical expenses and was told I needed to wait 10-15 days for a claim number and an adjuster in order to get a rental car and my car fixed. So I...
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1.0
#910976
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We made the huge mistake of renting with Avis at the Fort Lauderdale. Almost immediately after returning our car around 5:00am and before racing to get on our plane, I realized that I left my GPS in the car. I called Avis from the plane before taking off hoping that...
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mcracer42
mcracer42

I'm not sure where this site comes up with the fact that I gave AVIS 3 stars for customer service. That is not true and never happened. If anything AVIS gets a ZERO for Cust...

1.4
#744882
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If it was possible to give -5 stars I would do it in a heartbeat. Avis is the worst rental car place I've ever had the disgrace to come across. Being that they work with legal contracts they lack the training and knowledge or compassion to go over the costs and what it...
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#601896
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Don't book your Avis car rental through JetBlue because Avis never gives you the points in your TrueBlue Rewards account. I am in my 10th week of going back and forth with Avis and JetBlue asking them to post the points for a car rental I paid for in May 2013. ...
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#426031
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