I reserved a car online for $408. When I went to pick up the car, I noticed that it was too small for my family and luggage.
I upgraded and the lady at the counter told me that it would be an additional $70 to which I agreed. When I got my credit card statement, I was charged for the full rental instead of just the upgrade. I have two charges, the original $408 and one for $478.
I have called them three times and they have been no help at all. My last hope is that my dispute with my credit card company is successful.
Product or Service Mentioned: Avis Car Rental.
Reason of review: Pricing issue.