I reserved a car online for $408. When I went to pick up the car, I noticed that it was too small for my family and luggage.
I upgraded and the lady at the counter told me that it would be an additional $70 to which I agreed. When I got my credit card statement, I was charged for the full rental instead of just the upgrade. I have two charges, the original $408 and one for $478.
I have called them three times and they have been no help at all. My last hope is that my dispute with my credit card company is successful.
Review about: Avis Car Rental.
Reason of review: Pricing issue.