Contact Avis Customer Service
Avis Phone Numbers and Emails
Toll-Free Number:
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(800) 352-7900Canada and USA
Customer Service:
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(800) 621-2844Budget customer service
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(800) 462-8343Budget Truck Rental customer service
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(866) 607-1403Car in the Shop
Avis Emails:
Avis Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Avis Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Avis is 8003527900. 83% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 6 minutes.
Be prepared for the call as Avis may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Avis Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Avis is 8003527900. 83% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 6 minutes.
Be prepared for the call as Avis may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Avis mainly because of request for information, product/ service, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Avis is custserv@avis.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Avis?
Most Popular Number:
| Total calls: 616 | Issues resolved: 18 | Last call: Jan 18, 2026 |
Contact Information
Avis Website:
Avis Help Center:
Corporate Office Address:
Other Info (opening hours):
Avis Rent A Car System, LLC
Customer Service Department
P.O. Box 699000
Tulsa, OK 74169-9000
How Good is Avis's Customer Service?
Summary of Avis Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Avis?
Payments and Charges Question:
- “Charge for rental cleaning”
- “Bill”
- “Over charged”
Request for Information Question:
- “Questions about my curbside rental”
- “Car rental question”
- “Question on existing reservation”
Product/ Service Question:
- “Problem with my car”
- “Complain.”
- “The gas fuel tank is stuck”
Return/ Replace Question:
- “Return car”
- “Change of driver”
- “Rental is showing not returned but was returned”
Refund Question:
- “Need refund”
- “Refund”
- “Issues with my refunds”
Account Question:
- “Can't log in”
- “Took money from my account without my permission”
- “Problem with preferred sign in”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel reservation”
- “Cancel rental”
Shipping and Delivery Question:
- “Flight delays”
- Rental SUV tire is very dangerous delayed our festination
- “Switch location drop off”
Staff Question:
- “Poor service”
- “Customer service”
- “Horrible Customer Service”
Cards Question:
- “Add credit card”
- “If you accepted debid card”
- “About. My credit card”
Employment Question:
- “Verify employment offer”
Other Question:
- “Trying to complete avis preferred”
- “Rental”
- “Rented vehicle that had mechanical issues and was treated very unfair.”
Compare Avis Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
