State: Colorado City: Denver Clear all filters (5 of 522 reviews match)
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On 12 July 2018 I reserved an Avis rental car and prepaid the fee ($155.66) on line. I arrived at the Denver AP on time from Indianapolis, IN a three hour flight. I took the Avis shuttle bus to the Avis reservations office. There were long lines of people in the lobby...
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1.0
I liked
  • Check in process was quick
I didn't like
  • Long wait to get my reserved car 2 hours
  • Indifference of the rental car staff
  • Lack of truth in the rate for the car
#1308362
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rented a car in western US for a few days- car had bent rims, ran ok, but when I returned car they overcharged me for gas, but THE MOST INCREDIBLE CLAIM WAS THAT I DAMAGED THE CAR. They wrote me yesterday and said I should remit ~6,500 for the value of the car. It came...
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1.5
I liked
  • Had a car available
I didn't like
  • Deceitful
#972298
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I rented an SUV for 1 day out of Denver and returned it to Aspen. Sunroof/windshield had a leak that caused water to pour into the vehicle through the ceiling into the cup holder where my phone was. My phone was sitting in 3 inches of water. I immediately drove to the...
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1.0
#884997
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I'm an experienced car renter who didn't catch the upcharge until I returned the car. The agent at the airport was completely unhelpful. I sent an email to a generic customer service address and did quickly receive a call from an agent who informed that this is a...
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#830987
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I trusted avis because I rent from them a lot and haven't had a problem until this trip. I prepaid $424.13 for a car rental online and told the agent at the rental counter I wanted no optional insurance coverages. They snuck one in and when I signed I thought I was...
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1.0
I didn't like
  • Customer service
  • Customer service bait and switch
#693043
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