San Francisco, California
1 comment

Went to Avis in San Francisco airport. Asked the agent for a quote.

Got the quote, was not interested. After leaving the airport, I noticed that Avis has charged my credit card for a rental I did not ask for. When I called to complain, the branch manager Edmund Legaspi was telling me ***, that if I did not want a rental, why did I give the agent my drivers licence and credit card, what rubbish.

I will never use AVIS again, they are deceitful and lairs. Poor customers service

Reason of review: Bad quality.

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As a current employee who plans to leave in the very near future, I apologize for the individuals who did this to you. What an wuhorrific nnightmare!

As a foreigner and a teacher, you should have been treated with respect and dignity. God bless.

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