Avis tried to stick us with a repair for damage already present on the rental

We rented a car on 9/23 for two weeks. The check engine light came on so we took the car back for exchange on 9/30.

This car had rear bumper damage which we pointed out . The Avis person said the cameras on the way out document this. I dont like that so right on the spot we took pictures of our own not trusting Avis to do their jobs and be honest. We turned the car in on Oct 5th in a different city.

Fast forward weeks later on got a call from Avis with a claim!. We explained the situation, provided a write up and most importantly the picture with the time/date stamp. All good, right? Fast forward to early December, a 10 page claim arrives in the mail at our home!

I called with no return call. I wrote again only this time engaging and copying my lawyer who will take legal action if necessary. Next day I received an email that they made a mistake. Sure this did.

I allege they were going to take the big packet claim of legalese and see if we would pay $900 to make this go away., They bet wrong. They dont care who pays just not them for not doing thier jobs.

Never rent from Avis again. Always take your own pictures of the car with your own phone.