Product: Avis Manager Clear all filters (6 of 6 reviews match)
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I have a wonder rental agent in Amherst NY. My son always rents from Avis in Amherst NY and i started renting from them. I just returned a car today which we rented for a week and the experience was not good. We fueled the suv up last night and when we returned it,...
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1 comment
Anonymous
#1743242

When a car is rented at any airport, they require the receipt for filling up the tank when you return it, AND the receipt must be from a gas station within 10 miles of the airport. So this agent might not have been profiling you.

Just saying, You were there, I was not.

If you think you were profiled, you probably were. It's just too bad to cause yourself problems by having to find a new rental car place.

Review
#1645300 Review #1645300 is a subjective opinion of poster.
Service
Avis Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Profiling By Manager
Complaint to Avis Dear Sir,Madam It is with great sadness and disappointment I am writing this note to let you know why myself, friends and working colleagues will never rent vehicles from your company again. I rented a vehicle at 10555 Westheimer road suite C Houston...
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Review
#1287102 Review #1287102 is a subjective opinion of poster.
Service
Avis Manager
Reason of review
Poor customer service
Loss
$400
Preferred solution
Items to be recovered .avis investigation to be done and guilty personnel to be prosecuted
1.2
Details
I rented a car from Avis on February 1 - February 3rd in Odessa Texas airport. I was attending a funeral for a Marine friend of mine. I left on Saturday morning and once at the airport I forgot my cell phone in the rental. Once I realized this, I asked a police officer...
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Review
#1186472 Review #1186472 is a subjective opinion of poster.
Service
Avis Manager
Pros
  • Never use avis again
  • I use to like avis
Cons
  • Because of unprofessional attitude of manager incompetant
Reason of review
Poor customer service
Loss
$600
Preferred solution
Find my cell phjone
Tags
  • Avis Customer Service
1.0
Details
I was advised by Avis/Costco that I could pre-pay with my debit card. I was then advised that I could use my credit card for a zero dollar hold. I went to the counter to get the car. I was advised that I HAD to present my major credit card. I did. I also informed them...
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3 comments
Anonymous
#1435074

You should have been charged for the odor of smoke in the vehicle, you are not supposed to vape in the vehicles either. people with allergies also have to drive those vehicles after you.

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Review
#1085339 Review #1085339 is a subjective opinion of poster.
Service
Avis Manager
Pros
  • Car itself
Cons
  • Evrything else
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Nowra AVIS - extremely rude customer service Manager!! Don't USE

1.9
Details
Upon pick up of the vehicle, the manager asked me to sign the inspection agreement WITHOUT inspecting the car first to which I did not agree to. I inspected the car and noted that the manager had not marked all damage on the car to which I proceed to cross off sections on the report where there were dents and scratches on the paint. When returning to the office the manager was unhappy that I had marked where he had not bothered to on the damaged sections of the car and said in front of another worker there that 'so you're saying that my report was wrong'...I replied 'yes it was, you didn't mark the other areas that had damage on it'...he then said extremely rudely 'I don't really care what you put on the report'. I was extremely upset and annoyed that someone in customer service was so rude and unprofessional. I mentioned that I was the customer who should be satisfied with what I am getting and approve a condition report before departing with the car. The car itself was fine. However, I would not recommend anyone use Bomaderry/Nowra AVIS - the man has a very bad reputation amongst the other rental companies and even with his own team at the Sydney Domestic Airport. Replace him and you'll get happier customers. My aunty also had a similar problem with hiring with the same office/manager who failed to bring a car of what she wanted with two child seats. Three of us were present when she made that request and he put it in the system repeating what she wanted and then when she turned up - only one child seat. She had to hire the other child seat from another vendor. POOR SERVICE!!!
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Review
#1082838 Review #1082838 is a subjective opinion of poster.
Service
Avis Manager
Pros
  • Car was fine to drive and clean inside
Cons
  • Terrible customer service
Reason of review
Poor customer service
Preferred solution
An apology from AVIS regarding the rudeness.

Avis Manager Review

Horrible service! We had a reservation already payed but the manager named Amin Shaikh didnt give us one. He even yelled at us and told us to go away. No refund, no nothing. Never again will make the mistake again with avis.
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Review
#954303 Review #954303 is a subjective opinion of poster.
Service
Avis Manager
Reason of review
Poor customer service

Contact Avis Customer Service

Website:
www.avis.com
Mailing Address:
6 Sylvan Way
Parsippany, NJ 07054
Phone:
(800) 331-1084
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