Product: Avis Car Rental Clear all filters (287 of 287 reviews match)
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AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
Avis India is BIG TIME scam, they don't have their fleet, on their website they try to sell expensive, luxury and high end self driven cars, but when it comes to pick up car, they will say they do not have because previous customer did not return, when you have no...
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1.1
Gurugram, Haryana
Product
Avis Car Rental
I didn't like
  • Gave me 12 years old broken car
  • Avis is big failure in india do not have own fleet
  • It is scam company managed by mercury car rental pvt ltd
#1143989
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Beware , they are advertising high end , new , luxury vehicles, But in reality they are giving old / aged/ unfit vehicles with faulty engine, faulty suspension, and malfunctioning items like ABS etc. You will pay high and when you don't have choice at last moment, they...
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1.2
Gurugram, Haryana
Product
Avis Car Rental
I didn't like
  • Lack of customer care
  • Gave me old vehicle
  • Unfit 10 yrs old vehicle
#1148090
Reply to reviews
Returned the car on time etc and yet 'by mistake' Avis charges me $1400 on my credit card. I've contacted customer services, no response/no refund yet. Worst service ever. If my review stops even one person from using Avis then that gives me some satisfaction. I hope...
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Anonymous
KateWheeler1893

I have recently just had the same issue. We pre paid a Budget vehicle for Toronto. Upon returning the vehicle, they charged our card again for the full cost of the rental. I h...

Anonymous
janette draper

Ive just had the same experience taking money off my card when Id prepaid. Getting no-where with their customer services and just reported them (cardiff airport) for fraud.

1.5
Product
Avis Car Rental
#1096928
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Avis - Denied discount

#1168117
Their website said 20%off if booking was made mon thru thursday. I booked on monday. No discount. Why ? Unless you tick a box with code, no discount for you. I cannot see the logic. It looks like Avis wants to avoid givivg discount, if they can ! My regn no: CHNSD01081885209 Vasudevan.S
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Avis Car Rental Review

#1028752
1.0
Details
*** Avis at port Canaveral are the biggest fraud . I booked for $50 , thet charged me $150.
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Avis Car Rental Review

#993097
Prepaid my rental at Denver Co Airport location as we were flying in from NJ to go skiing. They were all out of cars in our class and we were forced to upgrade for more than twice the price. Customer service was no help at all and know exactly what to say in their defense. AVIS is a horrible company with no scruples and disgusting customer service.
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Avis Car Rental Review

#937947
1.3
Details
No GPS wtf traveling and counting on GPS. oh yea for a fee of 30 a day!!!!
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Additional Fees
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Value for money
Website
I've been an Avis Wizard member since 2006....always topped off tank before returning; However, got sidetracked and didn't for 1st time ever. First off, my bad for not picking up on fuel fees in the fine print. I mistakenly thought that fuel fee was at market rate (ie.
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Anonymous
lori

it is in the contract that you signed... that if you don't fill it up they will charge you almost 10 dollars a gallon. should have prepaid...then....no worries.

Anonymous
JackBnimble

Furthermore it states it on your preferred contract your given about the fee.

Belgrade, Montana Province
Product
Avis Car Rental
#1087507
Reply to reviews
ETC!!!!! I AM A SINGLE MOTHER AND I AM TRULY *** CUZ OF THESE MOTHER ***!! $2,100!!!!! SOMEONE IS DIRTY IN THAT COMPANY AND I AM *** BENT ON FINDING WHICH ONE IT IS! ALL BUDGET/AVIS EMPLOYEES BETTER WATCH THEIR BACKS AND THEIR FAMILIES BACKS CUZ IT IS ON!! THEY WONT...
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1.0
Product
Avis Car Rental
#1082476
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A few hours later after the car rental was secured, a mystery charge from Avis appeared as a pending transaction. Avis was called several times - received 3 or 4 different stories on along with a promise the pending transaction would be backed out. 3. Called the bank...
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1.0
Product
Avis Car Rental
I didn't like
  • Hated
  • Avis is a failure
  • Fraud by theft and lying
#1065236
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Obviously, this was not a leisure trip and she uncomfortable to begin with but after dealing with Avis for a week, it went to just about unbearable. Upon arrival at Avis on S Monroe my daughter was told that there were no cars even though she had a reservation. Then,...
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2.2
Product
Avis Car Rental
I didn't like
  • Customer service
  • Overcharges
  • Double billing
#1038702
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I reserved a car online for $408.When I went to pick up the car, I noticed that it was too small for my family and luggage. I upgraded and the lady at the counter told me that it would be an additional $70 to which I agreed. When I got my credit card statement, I was...
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Anonymous
lisa

it would have been cheaper to rent a car at the counter. and I hope you got a refund

Anonymous
JackBnimble

The 408 is a pending charge and will drop off. The 478 will post. Happrns like that with all car rental agencies.

Product
Avis Car Rental
#1090085
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Avis in Princeton, NJ refused to honor Costco free extra driver benefit because 'the computer wouldn't allow it." We met all requirements (have done this many times before). Called Avis Costco agent who told me he couldn't help; agent had to do it. Switched me to Avis...
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3.4
Product
Avis Car Rental
I liked
  • Discount rate
I didn't like
  • Price change after confirmation
  • Customer service competancy
  • No apology
#1089434
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Avis is one of the worst company to rent a car from. I rented a car for 1 day for the total charge of $50.56 I returned the car less than 24 hours later and was charge over $112 . I rented the car afte midnight and returned it before 11 PM. I called them and was told...
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1.9
Product
Avis Car Rental
I didn't like
  • Poorly presented vehicles
#1057223
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