Product: Avis Car Rental Clear all filters (0 of 301 reviews match)
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No luck with lost and found, their online request form I could not complete due to a system bug that would not recognize the state I picked up and dropped off in even though their menu offered theses selections . FRUSTRATING!!!! Called Lost and Found, spoke to Jeanette in Albuquerque, where I rented, no word back yet , been 5 days. No more Avis...
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Anonymous
Matt Egan

Wow! Avis found my phone and is mailing it to me. Okay kudos to Avis, thank you so much! Re-rate them 4 Stars!

1.2
Product
Avis Car Rental
I liked
  • Car
I didn't like
  • Lost and found
  • Customer service
#1255397
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Avis - Keep your deposit

I rented a car for 3 days and as of a weel latter still havent recieved a deposit refund,even after several conversations with there agents. Seems there trained to by all means keep the custmers deposit
1.6
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Avis Car Rental
#1254537
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Avis - Very angry

I went to pick up the vehicle i rented and payed for 2 werks prior. The lady told me i couldnt get the vehicle because of my credit. She called a representative on the phone to assist me. The man said i would be charged a cancellation fee. When i disagreed with him and stated i didnt cancel the service. He hung up on me.
1.0
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Customer service
Yorkville, New York
Product
Avis Car Rental
#1253547
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Avis Miami International. Our flight was 4 hours late( I called and let them know) At the counter the clerk stated ''Your convertible might not be available''My husband looks at me and says'' why do we always run in to this *** in Miami?'' the clerk then states ''We...
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Anonymous
Kathy Maiden

The clerk was right to correct you. You don't have to use foul language to make your point. If you husband has a college degree, he should have found a better word to express ...

3.0
Product
Avis Car Rental
#1247932
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Picked up car in Malaga Spain . As an experienced manual transmission driver i could tell something was not right with this car's transmission. Avis personal were not very interested, told me there were no other cars available and this one was ok. Warning light on dash...
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1.3
Product
Avis Car Rental
I liked
  • Location at airport
I didn't like
  • Avis not listening and stealing money from honest people
#1237650
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Thay have a customer service department with inexperience people and cannot give proper feedback. We have to beg for our monies It is so sad about their service It is well and good that we have to pay a deposit and it should be the same with the refunds hoping to get a reponse from Avis...
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Avis Car Rental
#1233345
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Sent to car at Luxor in Las Vegas, car was dirty and littered. When started, icon of low pressure in tire lite up. Called roadside service and told I had to take car to McCarren Airport and get another car. I could not do that for time and distance needs. I drove car...
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Avis Car Rental
#1227279
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Avis - Hidden Charges

Never told it was .25c per mile after 120 miles. Cust svc says when ordered online it doesn't say that. -really why the heck not, so it was $57.24 more. Very disappointed with Avis more than likely will not rent any of their services.
1.9
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Avis Car Rental
#1210164
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I prepaid for a week long rental car with AVIS. My husband and I picked up our rental car from the airport and began the 1.5 hour drive to the condo at which we were staying. On the drive, we were pulled over because the registration on the vehicle was expired. I was...
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Anonymous
Freedman

All of this kerfuffle and you never wrote a single letter and sent it by Certified Mail return receipt requested.You might as well spit into the wind making call after call to...

1.5
Product
Avis Car Rental
I didn't like
  • Avis not listening and stealing money from honest people
  • Very poor customer service
  • Lack of ethics
#1207240
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Avis - Totally the worst experience I have had Renting cars twice

The cars are in poor condition and the wait is ridiculous I can’t believe a car rental spot has so many problems after renting from Alamo for two years if it wasn’t such a hassle to get to the airport I would go their. I wouldn’t go to avis that’s for sure.
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Avis Car Rental
#1201909
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