Product: Avis Car Rental Clear all filters (0 of 305 reviews match)
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Recently rented a car from Avis I asked for the fuel program where I could bring the car back on empty the person behind the counter said okay that's the best way to do it but when I got the bill they charged me $118 for gas that's $9.99 a gallon so just beware of this...
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1.0
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Avis Car Rental
#1388732
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I reserved a car online from Avis. Price started out at $82.00. When my itinerary was sent, they had my pick up location incorrect. I contacted the company (by the way, it took 3 calls before I said forget it) to notify them of the change that needed to be made. The...
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Avis Car Rental
#1360769
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June 1, 2018 Rene a car and returned it on June 2, 2018 stood in line and wait over 30 minutes got charge additional day and insurance. Call customer service and know I being charged for gas that was there in the beginning. The car was not on a full tank when I pick it...
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1.0
Product
Avis Car Rental
I liked
  • Fact that is was supposed to be easy and you pay up front
I didn't like
  • Dishonest selling tactics
  • Avis not listening and stealing money from honest people
  • Avis not listening and stealing money
#1271107
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I rented a car and they say are going to charge my credit card $250 for excessive spoilage to clean pet hair. I had no pets in the car and returned it clean. They rip people off. Do not rent from them. This is outrageous. They should go out of business if this is how...
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Avis Car Rental
#1264470
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No luck with lost and found, their online request form I could not complete due to a system bug that would not recognize the state I picked up and dropped off in even though their menu offered theses selections . FRUSTRATING!!!! Called Lost and Found, spoke to Jeanette in Albuquerque, where I rented, no word back yet , been 5 days. No more Avis...
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Anonymous
Matt Egan

Wow! Avis found my phone and is mailing it to me. Okay kudos to Avis, thank you so much! Re-rate them 4 Stars!

1.2
Product
Avis Car Rental
I liked
  • Car
I didn't like
  • Lost and found
  • Customer service
#1255397
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Avis - Keep your deposit

I rented a car for 3 days and as of a weel latter still havent recieved a deposit refund,even after several conversations with there agents. Seems there trained to by all means keep the custmers deposit
1.6
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Value for money
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Product
Avis Car Rental
#1254537
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Avis - Very angry

I went to pick up the vehicle i rented and payed for 2 werks prior. The lady told me i couldnt get the vehicle because of my credit. She called a representative on the phone to assist me. The man said i would be charged a cancellation fee. When i disagreed with him and stated i didnt cancel the service. He hung up on me.
1.0
Details
Customer service
Yorkville,New York
Product
Avis Car Rental
#1253547
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Avis Miami International. Our flight was 4 hours late( I called and let them know) At the counter the clerk stated ''Your convertible might not be available''My husband looks at me and says'' why do we always run in to this *** in Miami?'' the clerk then states ''We...
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Anonymous
Kathy Maiden

The clerk was right to correct you. You don't have to use foul language to make your point. If you husband has a college degree, he should have found a better word to express ...

3.0
Product
Avis Car Rental
#1247932
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Picked up car in Malaga Spain . As an experienced manual transmission driver i could tell something was not right with this car's transmission. Avis personal were not very interested, told me there were no other cars available and this one was ok. Warning light on dash...
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1.3
Product
Avis Car Rental
I liked
  • Location at airport
I didn't like
  • Avis not listening and stealing money from honest people
#1237650
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Thay have a customer service department with inexperience people and cannot give proper feedback. We have to beg for our monies It is so sad about their service It is well and good that we have to pay a deposit and it should be the same with the refunds hoping to get a reponse from Avis...
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Product
Avis Car Rental
#1233345
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