Not resolved

They offer a prepaid discount, so if you cancel, you do not get the full refund. If I chose to pay at the counter and had to cancel, no money lost.

How the *** does that make any sense. They bait you with other hidden fees also. You better read the fine print on the website or you will be suckered also. Had to cancel my prepaid reservation 2 MONTHS IN ADVANCE and was told I had to pay 50.00 This company is a joke and take advantage of it's customers at every chance.

I can't imagine other rental companies have this policies.

But who knows? I will be telling everyone I know to never deal with AVIS, unless I get my full refund, but I'm not holding my breath...

Product or Service Mentioned: Avis Car Rental Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Avis Cons: Cancellation policy.

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