Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Avis Thailand

The amount of my credit card was deducted twice, once upon lease on 24/08/2018 and I was surprised today to deduct the amount again on 27/09/2018 after almost a month the amount was deducted again.
View full review
Review
#1367084 Review #1367084 is a subjective opinion of poster.
Service
Avis Car Rental
I reserved a car online from Avis. Price started out at $82.00. When my itinerary was sent, they had my pick up location incorrect. I contacted the company (by the way, it took 3 calls before I said forget it) to notify them of the change that needed to be made. The...
View full review
Review
#1360769 Review #1360769 is a subjective opinion of poster.
Service
Avis Car Rental
Reason of review
Pricing issue
1.0
Details
Kahului Maui...For 2 separate locations using 1 small shuttle to pickup and drop off waste so much of my time. And with 1 person checking in the returns I usually miss the shuttle. Have to wait for the next one. If that one is too full I have to wait for the next one...
View full review
Review
#1353283 Review #1353283 is a subjective opinion of poster.
Service
Avis Shuttle Service
Reason of review
Bad quality
1.0
Details
I tried to order online for rental car which return on Labor Day at other place other than lax. I tried on enterprise and other company, but they all closed. Avis was the only one that available to choose that day. Thought Avis was nice but I was wrong. It’s a trap. I...
View full review
Review
#1347597 Review #1347597 is a subjective opinion of poster.
Service
Avis Car Rental
5.0
Details
I contacted Mr. David Murphy David Murphy | Partner Support Supervisor Avis Budget Group and told him my story. He handled my issue within a week. All the negative reviews may be true but did they try to rectify the problem? I am a happy AVIS customer! :) Basically, I...
View full review
1 comment
Anonymous
#1554023

Hey can I ask u a question?

Review
#1345870 Review #1345870 is a subjective opinion of poster.
Reason of review
Good customer service
Charged 250 dollars for smoke damage in st. Thomas. We don't smoke! it smelled like smoke when we got it. No one was there to check you in where you pick up the car. They just give you the keys and you find the car. Customer service for Avis were unsympathetic and...
View full review
Review
#1331294 Review #1331294 is a subjective opinion of poster.
1.0
Details
I recently rented a car from Avis in Phoenix Arizona. I get to the location and there is no one in the office and I had to wait 30+ minutes. When the employee comes to the desk he takes my information and gives me a vehicle to check out. I received an SUV Toyota...
View full review
Review
#1329637 Review #1329637 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
1.7
Details
First off id like to start this out with saying this...TO AVIS RENTAL CARS ....THANKS TO THIS COMPANY OUR WEDDING WEEKEND WAS CANCELED BECAUSE YOUR RIP OFF COMPANY ONLINE RESERVATION PREPAY NOW WITH DEBIT OR CREDIT AND WE ALSO CALLED TO MAKE SURE THAT WE WERE GONNA...
View full review
Review
#1315093 Review #1315093 is a subjective opinion of poster.
1.9
Details
I am very disappointed in my resent visit at Avis @ the Memphis Airport. I really feel that we were cheated. We reserved a SUV in Memphis @ the airport. We prepaid for an intermediate size. When we arrived we were given a larger SUV without a request on our part. We...
View full review
1 comment
Machele
#1524636

Sounds like you failed to actually read the documents they presented to you at the time you picked up the car. The old saying "you snooze, you lose" applies.

It also sounds like you either used a debit card or gave Avis your bank info.

Bad move. Always use a credit card.

Review
#1310830 Review #1310830 is a subjective opinion of poster.
I did online reservation. The reservation system indicate there was a problem and suggest to do it again. I then went through the system and did it again, there was a still a problem. I then did it the third time, it again showed no reservation. When I checked my...
View full review
Review
#1310452 Review #1310452 is a subjective opinion of poster.