Avis
Reviews and Complaints
I was over charged in Tucson, AZ
Highly NOT recommanded
- Avis sucks
- Lack of responsiveness of their customer service department
- Not well informed
Preferred solution: Let the company propose a solution
Complaint
Horrible company
Recently rented a car from Avis I asked for the fuel program where I could bring the car back on empty the person behind the counter said okay that's the best way to do it but when I got the bill they charged me $118 for gas that's $9.99 a gallon so just beware of this company they aren't with Consumer affairs so watch them
Their customer service is absolutely worthless they will help you with nothing I will be sure to share this information on social media so everyone can see it
Also the car had 1/2 of a tank in it I thought I was being generous but I guess that doesn't matter to that company
Missing luggage
Could not get any help to get a new car when tire was flat
Avis car filled with cigarette smoke and trash
Poor customer service
Avis reservation ripped me off
Feel Scammed by Avis
Great Customer Service!!!
I contacted Mr. David Murphy David Murphy | Partner Support Supervisor
Avis Budget Group and told him my story. He handled my issue within a week. All the negative reviews may be true but did they try to rectify the problem? I am a happy AVIS customer! :)
Basically, I was overcharged because I dropped the rental off at a different location and was 3 hours late. Mr. Murphy got all the details and researched the issue and got back to me with a logical answer. I was a satisfied customer. Yes, I received a partial refund.
Thank you avis!!!! I am at 72 words and need to submit 100....don't understand why but I will talk for another 20 words. thank you Mr. Deshon and the AVIS family I have nothing more to say but thank you!....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
They blame customer on everything
Price Gouging in Arizona Hurricane Rosa
Never Avis Again
Bad shuttle service
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What can we say, other than that Avis location is a good example of a group of people we call FUBAR.