I was very disappointed that Avis charged me an additional $17.36 after having driven the car a whopping grand total of 8 miles(to/from an airport hotel)!The needle didn't even move on the gas meter.
They (later) said the onus was on me to produce a receipt proving I fueled up w/ 8 miles worth of gas (I guess about 25-50 cents worth) in the car. I called both the asst-manager (Robert-SFO who said he'd take care of it and get back to me and to my knowledge never did) and AVIS direct 1 (800) 352-7900. I finally got a -promise- for a $12 refund (still waiting for confirmation on that) on the $17. I think this is a unfortunate / deceptive practice for several reasons.
1) the return man never mentioned this - just handed me the bill which I was too travel-weary to dispute at the time 2) doesn't make sense to drive miles out the way to fill up a few drops of gas -wear and tear on car / time etc...
3) after paying $108 for the rental they should have some 'grace gas' to avoid this type of insanity.I'm not sure if this is an industry standard (still doesn't excuse it) but needless to say I will AVOID AVIS in future if possible.
More Review Details
- Reason of review:
- Problems with payment
- Product or service
- Airport Car Rental
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Was given a compact car instead of the mid class, and was charged over 700.00$$ After quote was under 400.00$$ for a week. Price jacking took all my food and..."
- "Please find enclosed details of my recent experience with Europcar in Manchester. I am launching a claim against the company today in the Small Claims Court but I believe there..."
- "Experienced worst service ever. They charged me $440 for renting a car for 4 days. They have never informed me beforehand that I have to refill the fuel tank when..."
- "I had booked and paid for a shuttle ride to BWI Airport three days prior to travel. I received two email confirmations of my reservation. JUST ONE HOUR BEFORE THE..."
- "I purchased a refurbished big screen TV from Evine and waited ten days for delivery. It arrived yesterday and we discovered after setting it up the LCD screen was damaged..."
- "In the top photo the caption came on my daughter's face, which was not visible while placing the order. Need a replacement. It's of no use. I received a promo..."
- "I've been a loyal Jawbone customer for...ever, it seems. My UP3 tracker started cracking and is now broken. They're phone support is down. Its been at least 3+days. I could..."
- "US Hole in One is based on Lies - Never Use them they claim millions of dollars in business winners office building complex is this the place for a large..."
- "I purchased a Levian snake ring. It has white and chocolate diamonds. I have sent it back to Levian 5x for repair due to diamonds randomly falling out of the..."