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AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
AVIS India AKA Mercury Car Rental P Ltd IS SCAM-ripoff
Avis India is BIG TIME scam, they don't have their fleet, on their website they try to sell expensive, luxury and high end self driven cars, but when it comes to pick up car, they will say they do not have because previous customer did not return, when you have no...
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1.1
Gurugram, Haryana
I didn't like
  • It is scam company managed by mercury car rental pvt ltd
  • Avis is big failure in india do not have own fleet
  • Gave me 12 years old broken car
#1143989
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I made an online reservation with Avis for a specific car and prepaid it. It sounded like a good deal to prepay because you receive a discount. Before confirming my reservation, I read (or believe to have read) the cancellation terms. I didn't find anywhere that said...
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1.0
I liked
  • Discounted prepaid amount
I didn't like
  • Prepaid reservation cancellation policy
#1132909
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October 2017 Phoenix airport Avis Scam. Yes this guy is correct.mmy wife and Ibhave just been scammed in the same way. The salesperson *** added $2470 on top of our prepaid voucher of £460 to upgrade without a word spoken about it. They only charge our card on the day...
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#1125251
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Avis Car Rental Review

Avis
#1028752
1.0
Details
*** Avis at port Canaveral are the biggest fraud . I booked for $50 , thet charged me $150.
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Additional Fees
Additional Services
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Avis Car Rental Review

Avis
#993097
Prepaid my rental at Denver Co Airport location as we were flying in from NJ to go skiing. They were all out of cars in our class and we were forced to upgrade for more than twice the price. Customer service was no help at all and know exactly what to say in their defense. AVIS is a horrible company with no scruples and disgusting customer service.
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Avis Customer Care Review

Avis
#990305
1.0
Details
Awful company ripped off 260 pounds for damage I didn't do to car drivers window tiny glass chips u cant hardly see. No contact at all from company. Tried to complain terrible customer service. Never again will I use this company and I tell everyone I know not to use them. Bunch of cowboys
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Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Short Review on November 30, 2016

Avis
#964046
1.3
Details
THE WORST RENTAL CAR EXPERIENCE EVER .. I have made a car reservation through Priceline, and when I went to pick up the car in Riyadh,SA, they kept me waiting for more than an hour and a half, claiming that the price on the reservation was too low to rent the car for. Eventually, they decided to ignore my reservation and did not give me a car.
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Customer service
Price Affordability
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I literally just dropped off my car and forgot my glasses. When I called the LAX agency they told me to file a report. This is ludicrous. Sending someone to immediately retrieve the lost item would be much better customer service. Filing a report is as good as saying...
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1.0
#1122741
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Had a reservation for Medford Oregon. When I got there, they said "sorry we don't have any cars until about 3 hours from now, and there are 3 people ahead of you". I asked if I should go and come back since I had an appointment to be at, if they would hold my place in...
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1.0
#1122036
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Totally scammed by Avis Dresden Airport. Returned car and was charged over 300 Euros for a puncture of a previous car that was switched, a huge one way fee (What choice did I have), over 150 Euros for a fuel surcharge (Car was returned full of fuel) and other charges....
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#1119656
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8/6 I prepay 362.78 for 9/8 pickup - best deal that I can find. 9/3 confirm reservation email recieved, w/ lower price of 344.12. Avis customer service modifies reservation and tells me I’ll get a refund. 9/4 confirm reservation email recieved, w/ lower price of...
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1.9
I liked
  • Car i rented
I didn't like
  • It took two weeks to resolve
  • Being double charged and the fact that it took
#1110137
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I got a text "$25 for Curbside Return" but told me nothing about what/where/how this works. Called customer service at Avis, three agent could not tell me where to take the car. Their solution was "call the local facility." Problem was, after calling the Cleveland...
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#1108612
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Pre-paid for a rental car 2 months in advance, handed over the pre-paid voucher at pick-up. Returned the car on time etc and yet 'by mistake' Avis charges me $1400 on my credit card. I've contacted customer services, no response/no refund yet. Worst service ever. If my...
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Anonymous
KateWheeler1893

I have recently just had the same issue. We pre paid a Budget vehicle for Toronto. Upon returning the vehicle, they charged our card again for the full cost of the rental. I h...

Anonymous
janette draper

Ive just had the same experience taking money off my card when Id prepaid. Getting no-where with their customer services and just reported them (cardiff airport) for fraud.

1.5
#1096928
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I reserved a car online for $408. When I went to pick up the car, I noticed that it was too small for my family and luggage. I upgraded and the lady at the counter told me that it would be an additional $70 to which I agreed. When I got my credit card statement, I was...
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Anonymous
lisa

it would have been cheaper to rent a car at the counter. and I hope you got a refund

Anonymous
JackBnimble

The 408 is a pending charge and will drop off. The 478 will post. Happrns like that with all car rental agencies.

#1090085
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