Avis Complaints and Reviews

Had an experience with Avis?   Submit review ›
Avis
Main address: 6 Sylvan Way 07054 Parsippany NJ
1-800-331-1084, 1-800-352-7900, , http://www.avis.com/car-rental/content/comments-feedback.ac?navId=T5M12S00
  • 163+5 mobile complaints
  • $38.6K claimed losses
  • $230 average
  • Show More
Had an experience with Avis?
Submit review › Submit review ›

  • 1 day ago
  • Rentals
  • Scam Activity
  • 3

http://fox4kc.com/2014/07/24/family-says-unruly-employee-has-soured-experience-with-rental-car-company/ MERRIAM, Kan. — A family who had used a rental car company for more than 20 years say they never had a problem until this month. That’s when, they say, they became the victims of an out-of-control employee. The dispute started at an Avis Rental Car office in Merriam, Kan. Margaret Tao and her... Read more

Was this review helpful? 0 0

  • Jul 22
  • Rentals
  • Car Rental Charge
  • 6

While in Germany there was a major storm causing power outages and downed trees blocking roadways causing all trains and buses from Cologne to Dusseldorf to cease running. The only way to get to our flight in Dusseldorf was to rent from Avis and drive. Hundreds of people were in the same situation and Avis took full advantage of this by charging 339 euros (approx $458) for a one day rental,... Read more

Was this review helpful? 0 0

  • Jul 22
  • Rentals
  • Additional Car Rental Charges
  • 3

I booked a card with Avis for 3 days, but i got charged for 4 days including insurance. I also pain full tank of fuel in advance, but i only used 40% of the tank. I tried to claim back the portion of fuel that i did not use and 1 day rental fee. But it has been a month since i raised the inquiry with them, but i have not got any response. I was the same even when i try to contact them... Read more

Was this review helpful? 1 0
  • From mobile
  • Avis
  • Jul 14
  • by anonymous
  • #510250

Active duty military with a Florida license showing valid extension is not allowed to rent a vehicle from this company. Thanks for honoring our service and leaving me and my family stranded. No help from staff or corporate as they just state policy is policy. FIX IT! Add comment

  • Jul 14
  • Rentals
  • London, London
  • Rental Car Extra Charges

Live and learn. I rented an Avis Citreon CV4. I just checked in the back to see if there is a spare tire. No such luck. There is a compressor and a can of foam, which would work fine for a small puncture but would be useless if the tire was damaged beyond repair. If there is a more serious puncture, then you have to call road side assistance. If, like me, you are a nonresident of the UK and don't... Read more

Was this review helpful? 0 0

  • Jul 14
  • Rentals
  • London, London
  • Avis Car Rental
  • 2

AVIS UK has a scam to charge you inflated conversion rates - beware. I rented a cat in London on June 30th. I was TOLD I will charged 266GBP for the total rental. Instead I was charged $474 on my card which is about $15 MORE then the exchange rate at the time. Customer service told me that there is fine print that says that I agreed to be charged in USD. This may be true but this is not what the... Read more

Was this review helpful? 0 0

  • Jul 10
  • Rentals
  • Portland, Oregon
  • Property Damage Repair
  • 1
  • 7

Made a prepaid reservation for a car in Portland Or for my daughter. Upon her arrival she was told no car was available, waited over 2 hours only to be told that she couldn't have the car because the card used to book it was not the same one as she had. Called Corporate, *** on the phones response was "did you read the fine print? It says the same card has to be presented at the counter". No... Read more

Was this review helpful? 0 0

Took full advantage of our girls when they were already devistated. After having her purse stolen with everything including the rental car key. Telling them they had no spare key to that car. Charged them for the key, the locks on the car, and had to have it towed. Are you trying hare at not caring about your customers Avis? Add comment

Our girls had their purses stolen, rental car key inside. Avis not only did not have another key, but charged them to replace the key, change all the locks on the car, pay to have it towed to the nearest lot, then charged them for not returning it to the original lot. Way to kick your customer when they are down Avis! Add comment

  • Jun 19
  • Rentals
  • Milwaukee, Wisconsin
  • Rental Car
  • 1
  • 16

I am 20 years old. I set up a reservation to rent a car using avis' website. I entered all of my information where required and selected my age of 20 in the Dropbox (which went as far as 18). This should have been a red flag for the website/company. Instead, the site allowed me to continue choosing a car, liability insurance, etc. it quoted me on a price and confirmed my reservation, sending a... Read more

Was this review helpful? 2 0
 
×
You are reading about Avis.
Filing a new complaint about
×