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  • Avis
  • Aug 28
  • by anonymous
  • #691010

I have an issue about a refund that Avis doesn't want to pay back. Every time I call this branch in Graaf Reinet -ref(RA976510220) to enquire when I'm getting my refund they assure me that they'll get back to me and now they refuse to pay me back and there is no explanation why.VERY FRUSTRATING! !!!! Add comment

  • Aug 28
  • Rentals
  • London, London
  • Car Rental
  • 1

I had a bad experience with a London car rental. They charged me for an entire extra day plus 20% VAT tax, for being "6 minutes late", when I was not late at all. I understand how rentals go by 24-hour days. I was told by the rental agent when I picked up my car that there would be a 29 minute grace period on the rental return. I arrived at the Avis lot in London 9 minutes before that, but I had... Read more

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  • Aug 26
  • Rentals
  • Buffalo, New York
  • Car Online Reservation
  • 11
  • REVIEW RATING 4/5

Avis Corporation has a ponzi scheme with third party companies Credit checks, I called Avis rep over the phone made, paid the cost for rental. The rep took my debit card info and deducted the funds for the rental car without informing me they were going to use my personal information for a credit check. I drive all the way to the rental place to pickup 2 days later. The rep at the desk ask me... Read more

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  • Aug 21
  • Rentals
  • Moscow, Moscow
  • Avis Car Rental
  • 4
  • REVIEW RATING 4/5

I have booked the car in Novosibirsk (Russia). The confirmation number - 132974****1. But when I was at the location there was nobody at the Avis point. I have called to the phone that was posted in the confirmation ((7) 923 *** 66 22) and was told that there is no car for me but they have forgotten to inform me by phone. After 10 minutes discussion the operator told me that they will try to find... Read more

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  • Aug 17
  • Rentals
  • San Antonio, Texas
  • Avis Car Rental
  • 31
  • REVIEW RATING 5/5

Pure deceit! My son is in the military and was able to comeback to the states from Germany for his Air Force job, then join his family already in Arkansas for her grandfather's funeral. Luckily, they were able to take some time to visit us in Texas for a short visit. Knowing he would be short on funds traveling with his wife and 4 kids, I searched websites to find best car rental options. Avis... Read more

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  • Aug 11
  • Rentals
  • Hampton Township, Pennsylvania
  • Avis Car Rental
  • 12
  • REVIEW RATING 4/5

First issue is that I was not made aware of a $27 extra dollars a day (under 25 fee) when I first picked up my car. So my car was already twice the amount of the original quote. Then I went out to look at the car. It was dirty (trash in the car, and dirt on the outside and inside) and I never got a formal walk around because the man was alone and very busy. The entire trip I was getting alerts... Read more

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  • Aug 10
  • Rentals
  • Mission Viejo, California
  • Avis Car Rental
  • 9
  • REVIEW RATING 4/5

After are flight landed, went to avis to get a rental to drive home, because there was an avis office down the street from were we live, we could easily drop it off there.Got the car at 9:30am and to drop it off by the sametime the next day. The following morning went to drop it off at their office near us at 9:05-9:10am, where I waited for someone to help me. There was loud music in the back,... Read more

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  • Aug 10
  • Rentals
  • Darlington, Darlington
  • Avis Car Rental
  • 11
  • REVIEW RATING 3/5

So booked off Holiday auto: £50 for a day and a half from Belfast international airport for a small car. Added additional insurance for £23. Arrived at the Avis desk and ended up forking out an additional £173. Yes, you got that right= £173! Absolute rip- off! never again! Apparently I am due to receive £60 but the call centre has been on hold constantly. All of these additional extras has made... Read more

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  • Aug 07
  • Rentals
  • Zurich, Zurich
  • Avis Car Rental
  • 10
  • REVIEW RATING 3/5

Our car broke down in the middle of Finland. Only a Finnish manual was available. After several phone calls, they picked up the car and gave us the smallest available car (we were 5 people and rented a higher category car). After more phone calls, we got the repaired car back. We found an agreement that we would not be charged with the gas and the cost of an extra driver. Now, being home they... Read more

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  • Aug 03
  • Rentals
  • Reston, Virginia
  • Hyundai Rental
  • 61
  • REVIEW RATING 4/5

AVIS thrives on the bait and switch scam. My reservations were as follows: "Luxury Car - Avis Rent a Car, Lincoln MKS or similar (car make/model not guaranteed)" There was not a Lincoln MKS to be found, instead AVIS offered a Hyundai as a car in a similar classification according to them. I was told by the AVIS representative the Hyundai was in the same category as a Lincoln or (Cadillac which... Read more

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