1.9
  • Whatever i liked is irrelevant now1 votes
  • Worst1 votes
  • Nothing1 votes
  • Poor customer service6 votes
  • Underhand costs applied5 votes
  • Horrible car conditions3 votes
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  • 5 hours ago
  • Auto
  • Madrid, Madrid
  • 5

When returning a car at the Glasgow airport office, the person at the office passed his index finger around each wheel at least twice until he found a tiny scratch on a tire. The he proceeded to inform that the tire had to be replaced and that I would be charged 100 sterling pounds for it. I told him I had not seen the little scratch since it could not be seen unless you knelt down (like he did)... Read more

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  • 2 days ago
  • Rentals
  • Fort Lauderdale, Florida
  • Car Rental
  • 9
  • REVIEW RATING 3/5

If it was possible to give -5 stars I would do it in a heartbeat. Avis is the worst rental car place I've ever had the disgrace to come across. Being that they work with legal contracts they lack the training and knowledge or compassion to go over the costs and what it is you are agreeing to. I rented a car for a day that i was told would cost me $250. I was never told that because I chose not to... Read more

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  • From mobile
  • Avis
  • Feb 24
  • by anonymous
  • #599718

Paid cash deposit but didn't receive a refund Add comment

  • Feb 10
  • Rentals
  • Glasgow, Glasgow City
  • Rental Car Insurance
  • 2
  • 2
  • 34
  • REVIEW RATING 5/5

I would NEVER recommend this company for car hire. Flew into San Diego Airport in August 2014 for a vacation with my wife. The car hire had all been arranged before we travelled. I had also arranged and paid for additional insurance, so I wouldn't need to take out any once there. However, when uplifting the car I was asked to 'sign' (using small PDA's) the contracts. This I did. I did notice... Read more

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  • Feb 10
  • Travel
  • West Palm Beach, Florida
  • Car Rental
  • 19
  • REVIEW RATING 4/5

My daughter needed a rental while out of state on a medical emergency - West Palm Beach, FL. She has no credit card but has a debit card. Had to jump through many hoops to get her a car, but ultimately $200 taken from debit card and held against future rental. When car was returned, AVIS had already pulled $110 from debit card and was owed an additional $120. They refused to use the remaining... Read more

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  • From mobile
  • Avis
  • Feb 08
  • by anonymous
  • #592163

Be aware of scam at Avis Detroit airport location. They charge for upgrade even if u don't ask for one.. I would not recommend Avis to anyone. Add comment

  • Feb 04
  • Rentals
  • Madison, Wisconsin
  • Car Rental
  • 18
  • REVIEW RATING 3/5

Rented a car in Miami. Told the person I wanted the car until the next evening. Was quoted a $ amount. Drove the car back the next day, was never told about the "sun pass" for the highways, that the car needed an oil change, that the $ amount was for 24 hours only. I'm second language English. I don't care that Miami is Spanish speaking, I'm in the USA so I expect English. Called Avis twice, they... Read more

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  • Feb 03
  • Rentals
  • Dallas, Texas
  • Premium Car Rental
  • 15
  • REVIEW RATING 3/5

rented a car on the internet through AVIS for use in Europe. The reserved car was not available when it was supposed to be! Got a downgrade, but still paid for premium! The contract in a foreign language, and it was not read to me. The rental assistant gave a broken English overview that did not mention any extra fees for exchange money. The fee for changing dollars to EUROS was 6%! paid $550 for... Read more

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  • Jan 30
  • Rentals
  • Palmdale, California
  • Charging System
  • 19
  • REVIEW RATING 4/5

EXTREMLY disappointed with Avis. The car we selected and reserved for one way trip was not there when we arrived. We were given something less than what we expected. When we went to charge our GPS and other devises the car chargers did not work. Rented it for 7 days, We were told 7 days would be 11:00 Sunday western time. Returned it Friday and was still charged for the full 7 days. When we... Read more

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  • Jan 25
  • Rentals
  • Long Beach, California
  • Car Rental
  • 17
  • REVIEW RATING 4/5

Told the dlw would be fifteen dollars a day when in reality it was twenty five per day. I asked VANNK at the Long Beach, California airport how much the dlw was per day not once but twice and he told me not once but twice it was fifteen a day. Being told this I did not read the rental agreement which is my fault because I took his word for it. I should fly back to california just to pop that... Read more

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