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Avis

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Avis Rent A Car System, LLC together with its subsidiaries operate one of the leading car rental brands in the world. The company provides business and leisure customers with a wide range of services. Avis is founded in 1946 by Warren Avis at Willow Run Airport in Detroit. The company operates over 2,000 locations throughout the United States, Canada, Latin America, Australia, New Zealand, and the Caribbean region.

Avis is part of Avis Budget Group, Inc. Avis world headquarters is based in Parsippany, NJ. In 2004, the company launched Avis Access which was the first car rental offering for the disabled. Please try to contact Avis Customer Service directly prior to posting any complaints on this site.

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Avis Reviews

Anonymous
Avis - Horrible Service

Rented car from Albany International Airport. Car shut off completely when driving. If I was driving more than 5 MPH, would have resulted in serious accident. No brakes or steering...

#289636
Jan 17, 2012
33

Anonymous
Avis/Budget Rental Company

I rented a vehicle from Budget on 11/22/11 - 11/29/11. James, Budget Representative, examined the rental vehicle on Nov. 22, 2011, and there wasn't any damage on t...

#283964
Dec 25, 2011
128

Anonymous
Avis charge to fill a full tank

My insurance company arranged an Avis rental, t&c are pay R750 deposit, pay via credit card immediate refund or by cash wait 10 days for refund based on returning the car clean and...

#282737
Dec 20, 2011
120

Tvaughan
Avis - THE WORST CAR RENTAL PLACE EVER

Yesterday, 12/8/11 I had to rent a car from Tulsa, OK to drive to Dallas. My friend (who is a preferred customer of Avis through her company) had had a seizure. Seeing as I do not ...

#280322
Dec 09, 2011
125

Anonymous
Avis accused me of damages to one of their rentals

I rented a suv from Avis for one week in February 2011. During the time it was frozen streets and ice on road. I manuevered that Mountaineer thru icy streets and never once slid or...

#275586
Nov 17, 2011
87

Ramimgh
Avis will lose your important papers

A case of extreme carelessness and unprofessionalism I suffered from during the service I received from AVIS Jordan office; I rented a car on September, 5, 2011 from King Hussain B...

#273819
Nov 09, 2011
60

Anonymous
Avis left me Stranded in Buffalo NY

I reserved a car online from AVIS... and I thought I supplied dates in October. When I arrived at the Buffalo NY airport Saturday October 8th and I pulled out my reservation, I no...

#267227
Oct 10, 2011
88

Anonymous
Avis kept charging for a car returned 5 days prior

When we rented a car from Avis, the agent retained a $200 hold on our bank account. Unfortunately, they kept charging us and increasing the hold until the amount was almost $1000....

#261844
Sep 14, 2011
221

AngryBill
Avis Rental Car - Horrible Experience!

I was heading camping with my family for the weekend in a PA state park, and due to major storm warnings decided it would be smart to rent an SUV with four wheel drive. I made a re...

#261509
Sep 12, 2011
181

Induslim...
Beware !!! Avis Rent a Car in Kansas Airport

I booked a Grand Marquis or similar car online from AVIS for a week, when I went to pickup car from Kansas Airport, the Lady in the counter said they do not have the car I've ...

#260698
Sep 08, 2011
134

Desertvi...
Avis employee was rude, lied to me by company, and tried bait and switch.

For the first time, I booked a car rental through Avis. I chose Avis because of a discount coupon that offered to add another driver at no charge. My daughter, 21, was coming with...

#259203
Sep 01, 2011
322

Anonymous
Avis - Bait and Switch

I had a very poor rental experience Avis in Rome Italy at the Fiumincino Airport on 4/30/2011. 41977804US1 & 889071982) I had reserved a Volkswagen Passat with a luggage rack, as A...

#253734
Aug 06, 2011
210

Anonymous
Avis - Bait and Switch

We made a reservation for a rental with Avis. The corporate rate qouted was $41.50 unlimited mileage. On the day we were supposed to pick up the car our flight was delayed out of N...

#252119
Jul 29, 2011
188

Ktsmom
Avis will rip you off

I used to work for the company as a Counter Sales Manager. We were forced to make sure that each rental agent used the correct verbiage on each rental. Essentially, the correct v...

#241610
Jun 06, 2011
278

DLBS MCD...
Avis - Ripped off $200 cash.

Budget/Avis Car Rental, North Syracuse, NY, told me I had to give $200 cash and a hold on my debit card of $200 to get my car that was already paid for. I assumed it was on the con...

#239552
May 25, 2011
286

Tall Coo...
Beware Avis filing claims against you

On 4/15/2011 I returned an Avis rental car to Springfield Branson Regional Airport. Earlier in the week I'd noticed a crack in the windshield. It started at the base of the windshi...

#236223
May 06, 2011
547

Kathyken...
Avis - Aggressive selling techniques, bad service!

Bad service and lies at Richmond airport Avis! I have been renting from this location for over two years and always received excellent service until a couple of months ago. In Octo...

#223247
Feb 23, 2011
456

Anonymous
Avis promises to give me a car, but doesn't when I go up to the counter

I had a prepaid vehicle reserved on Avis, all seemed well, till I went up to the counter and the lady refused to give me a vehicle under claims that I have bad credit (I don't ...

#220171
Feb 06, 2011
278

Alfredjp
Avis Rents Out A Recall Car / Then Bad Service

Avis Rent a Car in Fullerton (1105 N Harbor Blvd, Fullerton, CA) rents out a car that was flagged for recall due to faulty brakes. I only found out about this when I got figured in...

#216048
Jan 12, 2011
401

Litlemis...
Avis - Worst rental car company

Avis rental car is the worst place to rent a car from. No wonder they continue to fall in the ranks. I feel the company will be no longer in business within the next few years. The...

#212714
Dec 22, 2010
442

Anonymous
Avis claims I took the car to another state

On June 24, 2010, I rented a vehicle in Baltimore, MD for one day. At the time that I picked up the rental vehicle, the computer system at the rental location was not working and ...

#207455
Nov 16, 2010
452

Crowbot
Absolute worst service ever from Avis car rental

I rented a car from avis for three days and I had declined their insurance policies as I got insurance from a third party (cheaper and more coverage). When it came time to return t...

#206903
Nov 12, 2010
451

Vscott
Avis - False information that the service rep gave

Renting from avis was a nightmare. The branch that we rented the car from was at the orlando international airport. We specifically asked the representative was there a hold on the...

#190549
Jul 21, 2010
279

Dancingi...
Ripped off at Avis

Avis gauged me, increasing my bill by 15%. I returned the car to Avis from filling it across the street. "7/8s full," they said. Ten bars on the meter and the last one was half do...

#187574
Jun 28, 2010
469

Anonymous
Avis - Bad service/ great service from car rental agents

I have to say i will never rent another car from avis again,i am a handicap person in a wheelchair, i came to return my car,i waited all most 15 min before someone came and checke...

#185584
Jun 12, 2010
6

Rpautzke
Avis - Disapering gas

We rented the car in Orlando fl we were told we should get the gas from them but we know we wouldn't use the amount they where going to charge use so we pasted on the tank char...

#173954
Mar 08, 2010
288

Oohmyymyy
Avis Rental Car Over Charged me, all in the fine print

Avis Rental Car charged me $60 for bringing a car back late, although I stated the car would be returned when needed repairs were made to my own vehicle...having done business with...

#162188
Nov 17, 2009
865

Anonymous
Avis Budget Car Rental, LLC. 2009 Rental Rip Off's

11-05-2009With the holiday’s approaching I want to share my experience. Although my car rental was related to an auto accident Avis Budget Car Rental, LLC. requested...

#161177
Nov 05, 2009
558

Anonymous
Avis = Poor customer service

I rented from this agency for the first time. It will be the last. I was mislead by the kid at the counter. When I received the bill, I was shocked. Being a frequest traveler, t...

#157731
Sep 22, 2009
463

Marcin98
Don't rent at Avis redlands ca

I just wanted to comment on how bad my rental experience was with local Avis agency. I recently rented fullsize car to go with my family on vacation. Before I made reservation I ca...

#156170
Aug 30, 2009
552
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Related Information

Rentals
Renting a vehicle is another chance to get on wheels. If a person can afford to buy a car, needs a vehicle for one-time trip, comes to the country and needs an auto, he applies to rental companies. As a rule such places hold an ample stock of cars of different models, makes, thus varying in price. 90% of renting companies advertise their services online so that a customer gets acquainted with the vehicle range, chooses a car, comes and gets it. Various companies have different taxes, surcharges and other fees a customer is expected to pay. Some extras, such as permission for additional drivers to use the car, may also be included into the cost or can be charged separately. Price policies may also foresee certain discounts and special offers, e.g. weekend discounts or special weekly rates. Companies also may also place restriction on where you can take the car: locally only or interstate. These are only general ideas on car renting, and each dealer imposes his own rules.

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